2003 Fleetwood PACE ARROW: complaints, problems and recalls

2003 FLEETWOOD PACE ARROW MOTOR HOME WITH FACTORY INSTALLED SWIVEL, ROCKER, RECLINER CHAIR. CHAIR WILL SWIVEL, ROCK AND BANG AGAINST THE WALL WHILE TRAVELING DISTRACTING THE DRIVER FROM THE OPERATION OF THE VEHICLE. HAD FACTORY "FIX IT KIT" INSTALLED, DID NOT SOLVE THE PROBLEM.*AK

Owner-reported narrative. 100 miles reported. Look up ODI 10056504 at NHTSA ↗

CONSUMER'S MOTOR HOME WAS PLUGGED INTO THE OUTLET CONNECTED TO HIS SON'S HOME WHEN THE VEHICLE'S FLOOR STARTED TO SMOKE. MOTOR HOME BECAME ENGULFED WITH SMOKE. THE PLUG WAS PULLED OUT BEFORE THERE WAS A FIRE, HOWEVER, THE VEHICLE WAS WITHOUT POWER. MANUFACTURER OFFERED NO ASSISTANCE.*AK

Owner-reported narrative. 5,500 miles reported. Look up ODI 10117380 at NHTSA ↗

DT*: THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THERE WAS A CHATTERING NOISE THAT SOUNDED LIKE METAL HITTING METAL COMING FROM THE FRONT LEFT WHEEL. THE VEHICLE HAS NOT BEEN INSPECTED BY A MECHANIC.*AK

Owner-reported narrative. 6,300 miles reported. Look up ODI 10162371 at NHTSA ↗

DT*: THE CONTACT STATED THE VEHICLE HAD BRAKE PROBLEMS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FIVE TIMES. THE BRAKES NEEDED TO BE PUMPED MANY TIMES TO STOP THE VEHICLE.*AK UPDATED 9/15/2006 - WHEN THE BRAKE PEDAL WAS PUSHED THE PEDAL WENT TO THE FLOOR AND THE LOW PRESSURE LIGHT ILLUMINATED. *NM

Owner-reported narrative. 33,000 miles reported. Look up ODI 10165051 at NHTSA ↗

2003 FLEETWOOD PACE ARROW MOTOR HOME PASSENGER SIDE HEADLIGHT AND FIXTURE FLEW OFF THE VEHICLE. *KB THE CONSUMER WAS INFORMED THE HEADLIGHT FIXTURE WAS INSTALLED BY USING GLUE. *JB

Owner-reported narrative. Look up ODI 10168009 at NHTSA ↗

TL* - THE CONTACT READ IN THE GOOD SAMARITAN MAGAZINE THAT THERE IS A RECALL ON DOMETIC REFRIGERATORS, WHICH IS IN HIS 2003/FLEETWOOD/PACE ARROW RV. THE DETAILS IN THE MAGAZINE INDICATE THE REFRIGERATOR COULD IGNITE AND RESULT IN A FIRE. THE CONTACT HAS NOT HAD ANY INCIDENTS WITH HIS DOMETIC REFRIGERATOR.

Owner-reported narrative. 32,000 miles reported. Look up ODI 10176848 at NHTSA ↗

DOMETIC REFRIGERATOR FAILED AND SPEWED YELLOW MATERIAL INTO THE COOLING AREA. CUSTOMER STATES THAT THE SERIAL NUMBER IS IN THE RANGE LISTED ON THE RECALL. CUSTOMER REPLACED THE ENTIRE COOLING UNIT IN OCTOBER 2006. **NAR**KB A FATIGUE CRACK WAS FOUND IN THE BOILER TUBE WHICH RELEASED THE PRESSURIZED COOLANT. THE CONSUMER BELIEVED HE EXPERIENCED THE SAME PROBLEM AS STATED IN THE RECALL, EVEN THOUGH THE MODEL NUMBER WAS NOT INCLUDED. *JB

Owner-reported narrative. Look up ODI 10202666 at NHTSA ↗

2003 PACE ARROW MOTOR HOME WITH BRAKE FAILURE. CONSUMER STATES THAT THE BRAKES HAVE FAILED TWICE PUTTING HIS FAMILY AND OTHERS IN DANGER. HE STATES THAT THE BRAKE FLUID IN THE PASSENGER SIDE RESERVOIR WAS VERY HOT. *KB THE CONSUMER STATED WHEN THE FAILURE OCCURRED, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. PUMPING THE BRAKE PEDAL DID NOT IMPROVE THE RESPONSE. *JB

Owner-reported narrative. Look up ODI 10211689 at NHTSA ↗

Reported: 2003-09-16 (September 16, 2003)

ON CERTAIN MOTORHOMES BUILT ON WORKHORSE CHASSIS, THE HYDRAULIC HOSE OPERATING THE LEVELING JACK SYSTEM WAS ROUTED SO IT PLACES THE HOSE TOO CLOSE TO THE ENGINE EXHAUST. THE HOT EXHAUST CAN CAUSE THE HYDRAULIC HOSE TO MELT OR ABRADE, RELEASING HYDRAULIC FLUID.

Consequence: IF THE HYDRAULIC FLUID SHOULD IGNITE BY AN EXHAUST GAS RECIRCULATING TUBE OR OTHER HEAT SOURCE, THIS COULD CAUSE A FIRE.

Remedy: DEALERS WILL INSPECT AND REPLACE DAMAGED HOSES AND RELOCATE THE AFFECTED HYDRAULIC LINES. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 3, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FLEETWOOD AT 1-800-322-8216.

Reported: 2004-07-20 (July 20, 2004)

CERTAIN MOTOR HOMES EQUIPPED WITH DRAW TITE HITCH RECEIVERS MAY BE MISSING ONE OR MORE WELDS BETWEEN THE HITCH RECEIVER BOX AND THE BOTTOM SUPPORT PLATE.

Consequence: THE WELDS COULD BREAK, ALLOWING THE HITCH RECEIVER BOX AND THE TOWED LOAD TO SEPARATE FROM THE TOWING VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE HITCH RECEIVER. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2004. OWNERS SHOULD CONTACT FLEETWOOD AT 1-800-322-8216.

Reported: 2006-04-12 (April 12, 2006)

CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101 "CONTROLS AND DISPLAYS" AND NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." IF THE BRAKE FAIL INPUT FALLS BELOW A VOLTAGE OF 1.5V, THE BRAKE FAILURE LAMP AND ALARM WILL BE ACTIVATED. ALSO ACTIVATION OF THE ABS TELLTALE WHEN THE ABS IS NOT PROPERLY FUNCTIONING DOES NOT ALWAYS OCCUR.

Consequence: AT NIGHT THE INSTRUMENT CLUSTER LIGHTS MAY FAIL AND THE DRIVER MAY NOT BE ABLE TO SEE THE INSTRUMENT PANEL GAUGES AND THE BRAKE WARNING LIGHT INDICATOR WHICH COULD INCREASING THE RISK OF A CRASH.

Remedy: WORKHORSE IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN AND REPROGRAM THE INSTRUMENT PANEL CLUSTER FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731 OR FLEETWOOD AT 1-800-322-8216.

Reported: 2007-03-19 (March 19, 2007)

CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.

Reported: 2008-07-15 (July 15, 2008)

FLEETWOOD IS RECALLING 70,101 MY 2003-2007 SOUTHWIND, PACE ARROW, BOUNDER, FLAIR, STORM, FIESTA, TERRA GAS CLASS A MOTOR HOMES; BOUNDER, DISCOVERY, PROVIDENCE, EXCURSION, EXPEDITION, REVOLUTION, AMERICAN EAGLE, AMERICAN HERITAGE, AMERICAN TRADITION DIESEL CLASS A MOTOR HOMES; JAMBOREE TIOGA CLASS C MOTOR HOMES; AND PROWLER, WILDERNESS, TERRY, MALLARD, PIONEER, PRIDE AND TRIUMPH CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATORS MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: FLEETWOOD IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.

Reported: 2009-06-02 (June 2, 2009)

FLEETWOOD IS RECALLING 509 MY 2001-2008 CLASS A MOTOR HOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.

Consequence: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY FOR THIS CAMPAIGN PLEASE SEE 09V-110. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731. WORKHORSE WILL CONDUCT THE OWNER AND DEALER NOTIFICATION.

Reported: 2009-07-28 (July 28, 2009)

FLEETWOOD RV IS RECALLING CERTAIN MODEL YEAR 2005 AND 2006 MOTORHOMES MANUFACTURED BETWEEN JULY 24, 2004 AND MARCH 11, 2005, EQUIPPED WITH NORCOLD MODEL 1200LR, 1200LRIM, AND 1201LRIM REFRIGERATORS WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.

Consequence: IF A LEAK OCCURS AND THE UNIT IS CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.

Remedy: FLEETWOOD RV WILL NOTIFY OWNERS AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2009. OWNERS MAY CONTACT FLEETWOOD RV AT 1-800-509-3418 OR NORCOLD'S RECALL CENTER AT 1-800-767-9101.