| 2024-10 | 0 | None | No examples available for this selection. |
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| 2024-11 | 0 | None | No examples available for this selection. |
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| 2024-12 | 0 | None | No examples available for this selection. |
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| 2025-01 | 0 | None | No examples available for this selection. |
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| 2025-02 | 1 | None | ODI 11644340Fuel door does not open when using release button. Must push button multiple times before fuel door opens. Vehicle has less than 1400 miles. Look up ODI 11644340 at NHTSA ↗ |
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| 2025-03 | 0 | None | No examples available for this selection. |
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| 2025-04 | 0 | None | No examples available for this selection. |
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| 2025-05 | 0 | None | No examples available for this selection. |
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| 2025-06 | 1 | None | ODI 11669467Vehicle Information Make: Lexus Model: TX350 Luxury Year: 2025 Mileage: 580 miles VIN: [XXX] Summary of Complaint At just 580 miles, my brand-new Lexus TX350 Luxury's AC failed on first use. I heard hissing and saw oil residue under the hood. The Clearwater, FL dealership diagnosed it as a punctured AC condenser due to “road debris” and quoted $2,000 to repair. The car had no visible damage, and I asked to keep the part for independent analysis but was denied, despite offering to pay in full. Photos show the vehicle in flawless condition. Lex… Look up ODI 11669467 at NHTSA ↗ |
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| 2025-07 | 0 | None | No examples available for this selection. |
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| 2025-08 | 4 | None | ODI 11678390more than 3 documented occurrences of the vehicle sound system go out and does not play music on radio. satellite radio and Bluetooth until the car is shut off at the ignition and restarted. Look up ODI 11678390 at NHTSA ↗ ODI 11679221The vehicle looses power and hesitates to accelerate from a stop start. This happens when The HV Battery State of Charge (SOC) is below 30%. •The vehicle is in catalyst warm-up mode (cold start). The Motor Generator (MG) is in charge mode. As a result of this scenario I have almost been T boned 3 times while attempting a left turn from my home across a dual carriage lane. And again nearly rear ended because of the lack of power or hesitation. To me this is a big safety concern that Lexus do not have a credible fix for. Look up ODI 11679221 at NHTSA ↗ ODI 11680693Air Conditioner Condenser failed after only 12,000 miles on a brand new 2025 Lexus TX 350 Vehicle. Leak caused AC to only blow hot air. After having the vehicle serviced, the Service Advisor indicated that the condenser had a leak which was cause by road debris and would not be covered under the warranty or purchased additional extended warranty. The vehicle is exclusively driven on highway and paved roads. Researching the symptoms, many other now frustrated Lexus Owners are complaining about the same issues and lack of Lexus Support. The place… Look up ODI 11680693 at NHTSA ↗ |
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| 2025-09 | 2 | 25V595000 | ODI 11685143DUE TO THE FRONT GRILL HAVING LARGE GAPS THE AC CONDENSER IS LEAKING DUE TO IMPACT FROM DEBRIS SAFETY IS NON-DRIVABLE LIVING IN ARIZONA DRIVING CHILDREN AT 100-110 DEGREES IN THE SUMMER AND CAR LESS THAN 6 MONTHS OLD LEXUS DEALER IN CHANDLER ARIZONA STATED THEY HAVE SEEN OTHER INCIDENCES OF ROCKS AND DEBRIS ON HIGHWAY CAUSING A LEAK IN THE AC CONDENSER. NO WARNING LIGHTS THE FERON WAS LEAKING OR LOW! Look up ODI 11685143 at NHTSA ↗ ODI 11689419Dash is completely blank, no display at all. Look up ODI 11689419 at NHTSA ↗ |
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| 2025-10 | 1 | 25V744000 | ODI 11693398On 9/24/2025, while stopping in front of house to back into driveway, main 14 inch display screen went blank. The forward camera was not displayed. Upon putting vehicle in Reverse gear, display screen remained blank and no reverse camera was displayed. After shifting vehicle into Park, display screen continued to be blank not showing main control interface. Main 14 inch display screen failure. Loss of forward, surround and reverse cameras. Loss of control display. Look up ODI 11693398 at NHTSA ↗ |
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| 2025-11 | 1 | None | ODI 11697848In March 2025, pulling out from parking lot into traffic and accelerated but vehicle slowly moved forward even though accelerator pedal was more than halfway down. Luckily, the oncoming vehicle had time to slow down and avoid hitting my vehicle. This is the same problem that Toyota Grand Highlander Platinum owners have been experiencing. This is a safety hazard especially when your accelerating into traffic and the vehicle basically craws forward. Look up ODI 11697848 at NHTSA ↗ |
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| 2025-12 | 1 | None | ODI 11706526TX hood flutter at highway speeds, dealer acknowledged the issue but not able to resolve the issue, as he was able to see hood issue with other TX models. Look up ODI 11706526 at NHTSA ↗ |
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| 2026-01 | 2 | None | ODI 11708771We leased the Lexus at the end of May 2025. My husband I drove the car. It was nice. My husband and I are in our early [XXX] . Meaning we are very capable of driving. We both ride motorcycles, snowmobiles, dirt bikes,4 wheeling and we also own 1957 truck, 2024 corvette, and we even both drove our own corvettes at the spring mountain in Nevada. That being said this car is a nightmare. I don’t need a car to take over my driving, braking, and anything else. Whether it’s driving 75-80mph and you are on a major interstate and it decides that… Look up ODI 11708771 at NHTSA ↗ ODI 11713292My son was sitting in his rear passenger side seat belt and he shifted in his seat and became entrapped in his seatbelt which i could not release in any way so i had to pull over on the 15 freeway on a trip back from Las Vegas in the middle of a highway with no visible exits and cut him out of his seatbelt Look up ODI 11713292 at NHTSA ↗ |
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| 2026-02 | 2 | None | ODI 11717404Lexus TX hood flutters at highway speeds, Dealers acknowledging the issue and confirming no repairs available. Created a case with Lexus corperate office, so far no resolution after submitting vehicle report from dealer visits. This issue is similar to GX hood issue, but Lexus is not looking into this and acting like we are not aware of this and no one informed. Look up ODI 11717404 at NHTSA ↗ ODI 11718118Third-Row Noise: A popping noise is often heard when the third-row seats are folded down. Look up ODI 11718118 at NHTSA ↗ |
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| 2026-03 | 4 | 26V162000, 26V179000 | ODI 11721486While stopped in traffic with my foot firmly on the brake pedal, my vehicle began accelerating forward unexpectedly. The vehicle seemed "possessed". It was as if the gas pedal was fully on the ground while my foot was still on the brake, so the car was lurching and seemed to be fighting itself. The vehicle continued moving forward and would not stop despite sustained and hard brake pressure. I was rapidly closing distance on the vehicle in front of me and narrowly avoided a collision by inches. The vehicle only stopped after I shifted it into p… Look up ODI 11721486 at NHTSA ↗ ODI 11723168Basically, the instrument cluster lighting is very, very poor. Very difficult to read when driving, especially in a day break. You must turn off your daylight running lights to make it a little bit brighter. This is a problem. Look up ODI 11723168 at NHTSA ↗ ODI 11724537While my 2025 Lexus TX was parked in my residential garage, the vehicle suddenly locked itself with my [XXX] and [XXX] children and my phone inside. The doors had been unlocked prior to placing them in the vehicle. Without warning, the vehicle locked all doors and windows. The key fob failed to unlock the vehicle electronically or manually. My husband and I attempted for over 30 minutes to gain access while the children remained trapped inside before calling the dealership for technical help. They instead transferred us to Lexus roadside assi… Look up ODI 11724537 at NHTSA ↗ |
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| 2026-04 | 2 | None | ODI 11731115 · 3,000 miThe contact owns a 2025 Lexus TX350. The contact stated that while driving 50 MPH, the brake pedal was depressed and felt spongy, and the vehicle failed to respond as intended, causing the braking distance to be extended. The vehicle was taken to the dealer, where the contact was informed that the brakes were in good working condition; however, the failure persisted. The contact stated that while attempting to raise the folded passenger's side third row seat to the upright position, the back of the seat became stuck to an unknown part behind th… Look up ODI 11731115 at NHTSA ↗ ODI 11732937Exploding Sunroof...sunroof exploded randomly. Look up ODI 11732937 at NHTSA ↗ |
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| 2026-05 | 1 | None | ODI 117372702025 Lexus TX350, approximately 27,000 miles. Vehicle exhibits rotational clicking/vibration from front drivetrain during acceleration while turning. Dealer is attributing issue to brake pad and rotor wear. Lexus TSB L-SB-0033-24 Rev1 documents a known front drive shaft assembly defect on this platform. TSB applicability check has not been performed. Requesting investigation into whether this defect extends to 2025 model year production. Look up ODI 11737270 at NHTSA ↗ |
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| 2026-06 | 2 | None | ODI 11745699On our 2025 Lexus TX350, less than 1 year old, and under normal driving conditions, our AC stopped working suddenly. Upon inspection at the dealership, they determined a rock or road debris came through the front grill and impacted the condenser, which caused a major refrigerant leak and ac to stop working. I believe this was due to a poor design of the lower half of the front grill, it’s wide open and offers little to no protection to ac and engine components. They should have a better honeycomb or similar grill to protect components. The refr… Look up ODI 11745699 at NHTSA ↗ ODI 11745828y 2025 Lexus TX500h experienced sudden and complete AC failure at fewer than 25,000 miles, 18 months after purchase. The selling dealer diagnosed a refrigerant leak from the AC condenser and denied warranty coverage citing road debris impact damage. No photographic documentation of a discrete impact event or specific leak point was provided to support the denial. This failure is consistent with a documented, systemic design vulnerability in the Lexus TX platform. The vehicle's wide-open front grille design allows road debris direct access to th… Look up ODI 11745828 at NHTSA ↗ |
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| 2026-07 | 3 | None | ODI 11747786I am reporting two separate but related fuel-system defects on my 2025 Lexus TX500h (VIN [XXX]) that raise safety concerns and appear to be widespread across Lexus TX and NX hybrid models. FUEL FILLER DOOR FAILS TO OPEN: The electronic fuel filler door intermittently fails to open when the release is activated. It sometimes requires multiple attempts, and at times will not open at all, leaving the vehicle unable to be refueled. This creates a safety risk of being stranded with no ability to add fuel, including the risk of running out of fuel on… Look up ODI 11747786 at NHTSA ↗ ODI 11748491We were driving down the highway and the vehicle started shaking. I immediately slowed down as I felt we had a flat. There was notification on the screen. I moved to the right onto the shoulder. Only after we were completely stopped did I see a low tire warning come on display. I slowly got out as the traffic was heavy. I could see the outer section of the tire came apart from both sides. As we were in a dangerous location someone called the police. Two police cars pulled behind us and provided us some safety. We agreed to swap out bad … Look up ODI 11748491 at NHTSA ↗ ODI 11752837The electronic throttle control, vehicle speed control, and powertrain/transmission control system failed. When I press the pedal to accelerate there was no power. However I did not lose power to the vehicle as I can see the vehicle was in Drive mode but was not moving forward. I was on a decline hill and the decline helped me go downwards before a truck could hit me. This total loss of acceleration has occurred exactly 2 times within a 4-week period. The vehicle is currently located at the Lexus dealership service center and is available for i… Look up ODI 11752837 at NHTSA ↗ |
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| 2026-08 | 2 | None | ODI 11757563We have had 2 windshields crack on the Lexus TX350, with very low impact to the windshield by very small road debris. Both windshields require(d) replacement due to long migrating cracks. There are several issues with the windshields on the TX350 per online searches. The windshields are a laminated acrylic one that are prone to cracks requiring replacement. This is a common issue on the TX350. The windshields are on long back orders for a genuine Lexus part. We are having our second windshield replaced on XXX at the Lexus dealer. I am of the op… Look up ODI 11757563 at NHTSA ↗ ODI 11758930When starting from a stop, putting foot on the gas pedal the car won’t move. Hesitates for a longtime. It has happened numerous times since purchased new. The manufacturer stated that engineering is looking into it, with no definitive answers. No warning lights. It just won’t go, at times which is a safety concerning especially when crossing with oncoming traffic. Unresponsive. Look up ODI 11758930 at NHTSA ↗ |
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| 2026-09 (partial) | 2 | None | ODI 11762922I am reporting a recurring potential fuel-system/EVAP safety issue with a 2025 Lexus TX 350 (same as Toyota Grand Highlander). On FIVE separate occasions (May, 6/27, July, 8/14, and 9/8/2026), I experienced an overwhelming raw gasoline odor associated with visible vapors coming from the fuel-filler/gas-cap area. Three incidents occurred after refueling; the two most recent occurred WITHOUT recent refueling and with less than half tank full. On 8/14, with temps in the 90s and approximately 135 miles to empty, I drove 30–40 miles, idled approxim… Look up ODI 11762922 at NHTSA ↗ ODI 11764566I am reporting a severe, systemic vehicle performance discrepancy on my 2025 Lexus TX 350h (2.4L Turbo Hybrid powertrain). The vehicle is officially labeled with an EPA rating of 23 MPG combined. However, under normal, conservative driving conditions, the vehicle routinely achieves only 17-17.7 MPG, a consistent 26%+ shortfall from the manufacturer's certified window sticker metrics. I have never gotten EPA higher than 17.7 since owning the new car. This has drastically limited the vehicle's safe total driving range to under 300 miles per tank. … Look up ODI 11764566 at NHTSA ↗ |
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