U.S. public vehicle records

2019 Mack GRANITE (GR): complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

2 owner complaints analyzed

7 distinct recall campaigns

Not available median reported failure mileage

Scope: 2019 model year. Data updated: 2026-10-01 (October 1, 2026). 0 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 2 of 2 complaints (100.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Engine operation	1	50.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train

Power Train:Driveline:Differential Unit

Power Train: 2; Power Train:Driveline:Differential Unit: 2

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

No usable failure mileage is recorded. 2 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2024

2024: 2

Pattern summary

Power Train leads the component reports. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11567824 · 2024-01-25 (January 25, 2024)

The driver was merging on the freeway and experienced complete loss of power. He was able to get over to the shoulder and out of traffic. One of the rear differentials had failed before when the Bull Gear rollers fell out and destroyed the differential carrier but luckily onsite. (Attached is the history of these failures) The truck was towed back to the dealer and was missing the rear drive shaft, which had fallen out on the freeway. This truck has had differential problems and had the differentials replaced multiple times before and since. T…

Owner-reported narrative. Look up ODI 11567824 at NHTSA ↗

Owner report 11567844 · 2024-01-25 (January 25, 2024)

The power divider lockout failed and the thru shaft broke. The driver was pulling onto the high way and heard a loud bang, there was a loss in power. The dealer confirmed the problem and all work was done under warranty. There were no warning lights

Owner-reported narrative. Look up ODI 11567844 at NHTSA ↗

Recall history

7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

18V778000 · Steering

Reported: 2018-11-01 (November 1, 2018)

Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The pinch bolt on the upper steering shaft may not have been tightened, possibly resulting in the steering shaft separating and causing a loss of steering.

Consequence: A loss of steering can increase the risk of a crash.

Remedy: Mack will notify owners, and dealers will inspect the vehicles for any loose pinch bolts, correcting the vehicles as necessary, free of charge. The recall began November 30, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0413.

NHTSA campaign record ↗

18V810000 · Tires

Reported: 2018-11-15 (November 15, 2018)

Mack Trucks, Inc. (Mack) is recalling certain 2019 Mack Granite (GR), LR, and TerraPro (TE) trucks, equipped with Bridgestone M854 tires with DOT date codes 2418-2518, Bridgestone M860A tires with DOT date code 2518 or Bridgestone M864 tires with DOT date codes 2318-2418, all of size 425/65R22.5. The sidewall steel body cords may be exposed, possibly causing unexpected, rapid air loss while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 119, "New Pneumatic Tires - Other than Passenger Cars."

Consequence: Rapid tire air loss can increase the risk of a crash.

Remedy: Mack will notify owners, instructing them to take their vehicles to Bridgestone Tire or Mack truck service centers for inspection and replacement, as necessary, free of charge. The recall began December 19, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0412.

NHTSA campaign record ↗

19V054000 · Visibility:Rearview Mirrors/Devices:Exterior

Reported: 2019-01-24 (January 24, 2019)

Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.

Consequence: If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.

Remedy: Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.

NHTSA campaign record ↗

21V233000 · Electronic Stability Control (Esc):Control Module:Software

Reported: 2021-04-01 (April 1, 2021)

Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Consequence: A vehicle that drifts out of its lane increases the risk of a crash.

Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.

NHTSA campaign record ↗

23V600000 · Exterior Lighting:Turn Signal

Reported: 2023-08-25 (August 25, 2023)

Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.

Remedy: Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0448.

NHTSA campaign record ↗

24V773000 · Tires

Reported: 2024-10-18 (October 18, 2024)

Mack Trucks, Inc. (Mack) is recalling certain 2019-2025 GR and 2018 GU Granite vehicles equipped with non-DOT tested tires. The tires may not have been DOT tested and confirmed to be sufficient for the vehicles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, "New Pneumatic Tires - Other Than Passenger Cars."

Consequence: Insufficient tires can fail, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed November 6, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0471.

NHTSA campaign record ↗

25V666000 · Seat Belts:Front:Anchorage

Reported: 2025-10-06 (October 6, 2025)

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.

Remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.

NHTSA campaign record ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

2 unique complaints in this selection. Analysis snapshot: 2026-10-01.

0.0%Usable mileage0 / 2 records

100.0%Valid incident date2 / 2 records

100.0%Valid filing date2 / 2 records

100.0%Ordered incident and filing dates2 / 2 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024	2025	2026	2027
Power Train	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	2100.0% ODI 11567824 The driver was merging on the freeway and experienced complete loss of power. He was able to get over to the shoulder and out of traffic. One of the rear differentials had failed before when the Bull Gear rollers fell out and destroyed the differential carrier but luckily onsite. (Attached is the history of these failures) The truck was towed back to the dealer and was missing the rear drive shaft, which had fallen out on the freeway. This truck has had differential problems and had the differentials replaced multiple times before and since. T… Look up ODI 11567824 at NHTSA ↗	2100.0% ODI 11567832 The driver was driving down an arterial street and the thru shaft failed on a blind corner. The driver was able to limp the truck to the shoulder. The drivers safety was put at risk as well as everyone else on the road, there would have been no way to move the trailer if it had been loaded and was blocking the road. The dealer was able to replace the thru shaft. The differential failed 7 months later and broke the drive shaft in half. Luckily the driver was able to get over to the shoulder and the pieces wedged between the crossmember and bott… Look up ODI 11567832 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11751707 Background and Contracted Scope At the recommendation of Mountain West Service Manager Kendall Weaver, I contracted with Mountain West to install an engine-mounted PTO (Power Take-Off) hydraulic pump on Truck #37 for use in a side dump trailer application. Kendall represented that the engine-mounted system would be more powerful and better suited to the truck. A side dump trailer requires bidirectional hydraulic flow , controlled pressure in both directions to operate the dump body. The pump specified and contracted for was Volvo part #203929… Look up ODI 11751707 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Power Train:Driveline:Differential Unit	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	2100.0% ODI 11567824 The driver was merging on the freeway and experienced complete loss of power. He was able to get over to the shoulder and out of traffic. One of the rear differentials had failed before when the Bull Gear rollers fell out and destroyed the differential carrier but luckily onsite. (Attached is the history of these failures) The truck was towed back to the dealer and was missing the rear drive shaft, which had fallen out on the freeway. This truck has had differential problems and had the differentials replaced multiple times before and since. T… Look up ODI 11567824 at NHTSA ↗	150.0% ODI 11567837 The driver was driving down the freeway and lost all power. The driveshaft fell out of the truck at 70 mph, luckly the truck was working a night shift and traffic was light, only a piece was still attached. The dealer confirmed rear differenial failure. There were no warnings before the failure. Look up ODI 11567837 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Fuel/Propulsion System	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11534355 The secondary fuel filter fell off after the filter housing broke causing the truck to shut off while driving. Look up ODI 11534355 at NHTSA ↗	150.0% ODI 11534350 The Secondary fuel filter broke from the fuel filter head causing the truck to shut off while driving. Look up ODI 11534350 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Electrical System	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11751707 Background and Contracted Scope At the recommendation of Mountain West Service Manager Kendall Weaver, I contracted with Mountain West to install an engine-mounted PTO (Power Take-Off) hydraulic pump on Truck #37 for use in a side dump trailer application. Kendall represented that the engine-mounted system would be more powerful and better suited to the truck. A side dump trailer requires bidirectional hydraulic flow , controlled pressure in both directions to operate the dump body. The pump specified and contracted for was Volvo part #203929… Look up ODI 11751707 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Engine	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	1100.0% ODI 11751707 Background and Contracted Scope At the recommendation of Mountain West Service Manager Kendall Weaver, I contracted with Mountain West to install an engine-mounted PTO (Power Take-Off) hydraulic pump on Truck #37 for use in a side dump trailer application. Kendall represented that the engine-mounted system would be more powerful and better suited to the truck. A side dump trailer requires bidirectional hydraulic flow , controlled pressure in both directions to operate the dump body. The pump specified and contracted for was Volvo part #203929… Look up ODI 11751707 at NHTSA ↗	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Fuel System, Diesel	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	150.0% ODI 11534035 · 11,443 mi The contact owns a 2023 Mack Granite. The contact stated that while driving at an undisclosed speed, the secondary fuel filter detached, and the vehicle stalled. The vehicle was taken to an independent mechanic, where the vehicle was repaired. The fuel filter was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 11,443. Look up ODI 11534035 at NHTSA ↗	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.
Steering:Linkages:Drag:Link:Connection	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	150.0% ODI 11735551 · 154,535 mi The contact owns a 2022 MACK GRANITE (GR). The contact stated while a driver was operating the vehicle they stated they felt a vibration in the steering wheel and had issues with a alignment while holding the steering wheel and going down the road the steering was automatically going right, but if they'd let go the steering go towards the left. A vehicle alignment was done. The contact stated she still felt the vibration between 40 and 50 MPH. The vehicle was towed to Vanguard where it was diagnosed to be a drag link failure came apart. The veh… Look up ODI 11735551 at NHTSA ↗	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	00.0% No examples available for this selection.	0Unavailable No examples available for this selection.	0Unavailable No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
No usable records for this analysis.

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Campaigns announced	Examples
2024-11	None	No examples available for this selection.
2024-12	None	No examples available for this selection.
2025-01	None	No examples available for this selection.
2025-02	None	No examples available for this selection.
2025-03	None	No examples available for this selection.
2025-04	None	No examples available for this selection.
2025-05	None	No examples available for this selection.
2025-06	None	No examples available for this selection.
2025-07	None	No examples available for this selection.
2025-08	None	No examples available for this selection.
2025-09	None	No examples available for this selection.
2025-10	25V666000	No examples available for this selection.
2025-11	None	No examples available for this selection.
2025-12	None	No examples available for this selection.
2026-01	None	No examples available for this selection.
2026-02	None	No examples available for this selection.
2026-03	None	No examples available for this selection.
2026-04	None	No examples available for this selection.
2026-05	None	No examples available for this selection.
2026-06	None	No examples available for this selection.
2026-07	None	No examples available for this selection.
2026-08	None	No examples available for this selection.
2026-09	None	No examples available for this selection.
2026-10 (partial)	None	No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

2022: 1 complaints · 2023: 2 complaints

Equal observation windows
Model year	Through age 0	Through age 1	Through age 2
2022	0	1	1
2023	2	2	2

Date coverage across each selected cohort

Date basis for all complaints in selected model years
Year	Incident dates used	Filing date fallbacks	Excluded dates
2022	2	0	0
2023	2	0	0

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Power Train	Power Train:Driveline:Differential Unit
Power Train	—	2 ODI 11567824 The driver was merging on the freeway and experienced complete loss of power. He was able to get over to the shoulder and out of traffic. One of the rear differentials had failed before when the Bull Gear rollers fell out and destroyed the differential carrier but luckily onsite. (Attached is the history of these failures) The truck was towed back to the dealer and was missing the rear drive shaft, which had fallen out on the freeway. This truck has had differential problems and had the differentials replaced multiple times before and since. T… Look up ODI 11567824 at NHTSA ↗ ODI 11567844 The power divider lockout failed and the thru shaft broke. The driver was pulling onto the high way and heard a loud bang, there was a loss in power. The dealer confirmed the problem and all work was done under warranty. There were no warning lights Look up ODI 11567844 at NHTSA ↗
Power Train:Driveline:Differential Unit	2 ODI 11567824 The driver was merging on the freeway and experienced complete loss of power. He was able to get over to the shoulder and out of traffic. One of the rear differentials had failed before when the Bull Gear rollers fell out and destroyed the differential carrier but luckily onsite. (Attached is the history of these failures) The truck was towed back to the dealer and was missing the rear drive shaft, which had fallen out on the freeway. This truck has had differential problems and had the differentials replaced multiple times before and since. T… Look up ODI 11567824 at NHTSA ↗ ODI 11567844 The power divider lockout failed and the thru shaft broke. The driver was pulling onto the high way and heard a loud bang, there was a loss in power. The dealer confirmed the problem and all work was done under warranty. There were no warning lights Look up ODI 11567844 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

2 patterns with matching reports.

Stalling or loss of power

1 mentions · 50.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11567824

Look up ODI 11567824 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Warning lights and dashboard alerts

1 mentions · 50.0% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11567844

Look up ODI 11567844 at NHTSA ↗

Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b