2024 Mercedes-Benz EQB 350 4MATIC: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2024 model year. Data updated: . 0 complaints include usable failure mileage. View data status.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
25V050000 · Electrical System:Propulsion System:Traction Battery
Reported: 2025-02-07 (February 7, 2025)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
NHTSA campaign record ↗26V073000 · Electrical System:Propulsion System:Traction Battery
Reported: 2026-02-06 (February 6, 2026)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 13, 2026.
NHTSA campaign record ↗Vehicle analysis explorer
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
0 unique complaints in this selection. Analysis snapshot: 2026-10-01.
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
| Component | 2022 | 2023 | 2024 |
|---|---|---|---|
| Electrical System | 880.0%ODI 11512639The car would not start. When I tried to start the car, it said that the charging cable was engaged. The charging cable was not in fact engaged. Even the phone app for the car indicates that the cable is not engaged. There is no way to reset the vehicle or to turn it off and back on. The identical issue occurred in January. We had it towed to the dealer on the weekend. When we returned to get personal items out of the vehicle (1-2 days later, but before the dealer had worked on it) the vehicle started fine and I drove it home. The problem has… | 777.8%ODI 11660524Dear Sir or Madam, Good day. I purchased a New 2023 Mercedes EQB [XXX] from a Dealership in Florida less than 2 years ago. This VIN is associated with NHTSA Recall 2025020001 25V050 Electrical System Battery Fire Risk dated February 3rd 2025. This recall is due to multiple cars spontaneously catching on fire. No cause has been identified or ruled out. Vehicle was previously serviced multiple times for Charging related issues. I spoke to the Dealership about this recall informally. They recommended against charging the car indoors. The… | 0UnavailableNo examples available for this selection. |
| Fuel/Propulsion System | 220.0%ODI 11730230The vehicle is subject to Safety Recall 26V073 (High-Voltage Battery Fire Risk). Since March 2023, at 6,177 miles, the vehicle has experienced recurring powertrain and battery malfunctions. Despite 11 total service visits and 8 specific attempts to repair the battery management system and powertrain modules, the defect remains unresolved. The vehicle currently displays sudden red dashboard warnings stating "Engine will not restart" and "Malfunction" while driving at highway speeds and on sideroads. These incidents cause a sudden loss of confide… | 555.6%ODI 11710665This safety recall is over six months old and is still unresolved. I have not felt safe driving the vehicle on the highway because of the possibility of complete power loss. I have been forced to keep paying lease payments on a car I can't drive and the manufacturer has been unresponsive. When I plug the car in to charge, all the lights in the house dim. My other EV does not do this so it must be a serious problem with this vehicle. | 0UnavailableNo examples available for this selection. |
| Unknown Or Other | 330.0%ODI 11697247My vehicle will not hold a charge. Since buying this car. I have been doing a lot of charging instead of driving. With normal charging, it takes approximately the whole day (24 hours) to have the vehicle charge over 80% and after that, the charge will not hold for a long time. This happens every time. | 333.3%ODI 11719844I am reporting a substantial safety defect regarding the high-voltage battery system in my 2023 Mercedes-Benz EQB 350. The vehicle suffers from a 50% loss of advertised range (real-world range of ~95 miles vs. 210 miles advertised) and severe DC fast-charging failures. My VIN is subject to NHTSA Recalls 25V050000 and 25V894 for high-voltage battery fire risk. Per the manufacturer's safety instructions, I have been told not to charge the vehicle above 80%, which further degrades the vehicle’s utility. Additionally, the vehicle is subject to Rec… | 0UnavailableNo examples available for this selection. |
| Engine | 110.0%ODI 11759519My 2022 Mercedes-Benz EQB 350 4MATIC (VIN [XXX]) is subject to NHTSA Recall 26V073 / MBUSA campaign 2026020004 for a high-voltage battery defect that may cause a thermal event/fire while parked or driving. Mercedes-Benz has determined that the permanent remedy requires replacement of the high-voltage battery, but MBUSA has confirmed that a replacement battery is not currently available for my VIN and has provided no firm repair date. Pending repair, Mercedes instructs owners to limit charging to 80% and park outside rather than in a garage or … | 111.1%ODI 11767494My vehicle battery overheated. The dealership was unable to identify the cause. I have since learned there is a battery recall on this make and model, and I believe the recall needs to be expanded to include my vehicle and the overheating was likely caused by the battery failing. | 0UnavailableNo examples available for this selection. |
| Power Train | 110.0%ODI 11730230The vehicle is subject to Safety Recall 26V073 (High-Voltage Battery Fire Risk). Since March 2023, at 6,177 miles, the vehicle has experienced recurring powertrain and battery malfunctions. Despite 11 total service visits and 8 specific attempts to repair the battery management system and powertrain modules, the defect remains unresolved. The vehicle currently displays sudden red dashboard warnings stating "Engine will not restart" and "Malfunction" while driving at highway speeds and on sideroads. These incidents cause a sudden loss of confide… | 111.1%ODI 11710665This safety recall is over six months old and is still unresolved. I have not felt safe driving the vehicle on the highway because of the possibility of complete power loss. I have been forced to keep paying lease payments on a car I can't drive and the manufacturer has been unresponsive. When I plug the car in to charge, all the lights in the house dim. My other EV does not do this so it must be a serious problem with this vehicle. | 0UnavailableNo examples available for this selection. |
| Structure:Body | 00.0%No examples available for this selection. | 111.1%ODI 11730953“My 2023 Mercedes-Benz EQB 350 is subject to NHTSA recall 26V073 involving a high-voltage battery defect that may cause a fire. The manufacturer has instructed me to limit charging to 80% and to park the vehicle outside due to fire risk. This significantly reduces the vehicle’s usable range and creates safety concerns. Due to this 80% charging limitation, the vehicle no longer provides sufficient range for my daily commute and cannot be reliably used for its intended purpose. The manufacturer has stated that the permanent remedy (battery replac… | 0UnavailableNo examples available for this selection. |
Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.
Failure mileage by component
Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.
| Component | Mileage range (25th–75th percentile) | Median | Usable records | Examples |
|---|---|---|---|---|
| No usable records for this analysis. | ||||
Complaint and recall timeline
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
| Month | Complaints | Campaigns announced | Examples |
|---|---|---|---|
| 2024-11 | 0 | None | No examples available for this selection. |
| 2024-12 | 0 | None | No examples available for this selection. |
| 2025-01 | 0 | None | No examples available for this selection. |
| 2025-02 | 0 | 25V050000 | No examples available for this selection. |
| 2025-03 | 0 | None | No examples available for this selection. |
| 2025-04 | 0 | None | No examples available for this selection. |
| 2025-05 | 0 | None | No examples available for this selection. |
| 2025-06 | 0 | None | No examples available for this selection. |
| 2025-07 | 0 | None | No examples available for this selection. |
| 2025-08 | 0 | None | No examples available for this selection. |
| 2025-09 | 0 | None | No examples available for this selection. |
| 2025-10 | 0 | None | No examples available for this selection. |
| 2025-11 | 0 | None | No examples available for this selection. |
| 2025-12 | 0 | None | No examples available for this selection. |
| 2026-01 | 0 | None | No examples available for this selection. |
| 2026-02 | 0 | 26V073000 | No examples available for this selection. |
| 2026-03 | 0 | None | No examples available for this selection. |
| 2026-04 | 0 | None | No examples available for this selection. |
| 2026-05 | 0 | None | No examples available for this selection. |
| 2026-06 | 0 | None | No examples available for this selection. |
| 2026-07 | 0 | None | No examples available for this selection. |
| 2026-08 | 0 | None | No examples available for this selection. |
| 2026-09 | 0 | None | No examples available for this selection. |
| 2026-10 (partial) | 0 | None | No examples available for this selection. |
Emerging complaint spikes
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 3 complaints · 2023: 3 complaints
| Model year | Through age 0 | Through age 1 | Through age 2 |
|---|---|---|---|
| 2022 | 0 | 1 | 3 |
| 2023 | 0 | 1 | 3 |
Date coverage across each selected cohort
| Year | Incident dates used | Filing date fallbacks | Excluded dates |
|---|---|---|---|
| 2022 | 10 | 0 | 0 |
| 2023 | 9 | 0 | 0 |
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
| Component |
|---|
| No usable records for this analysis. |
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
0 patterns with matching reports.
No narratives match the published patterns.