2016 Newmar CANYON STAR: complaints, problems and recalls

SHORTLY AFTER PURCHASING A 2016 NEWMAR CANYON STAR MOTORHOME, WE EXPERIENCED THE EMERGENCY BRAKE AND HYDROBOOST LIGHTS COMING ON. THIS WOULD RANDOMLY OCCUR WHETHER WE DROVE IT 30 FEET OR 30 MILES. THE OWNER'S MANUAL SAID TO TAKE IT IMMEDIATELY TO A FORD SERVICE CENTER, WHICH WE DID. THIS HAS BEEN AN ON-GOING PROBLEM SINCE WE PURCHASED THE VEHICLE IN OCTOBER, 2015. WE ONLY HAVE 1600 MILES ON SAID VEHICLE. FORD REPLACED THE ABS MODULE WHICH DID NOT HELP. FORD THEN REPLACED A RELAY AND FLOW VALVE ON THE HYDROBOOST. THIS DID NOT HELP. AT TH…

Owner-reported narrative. Look up ODI 10839302 at NHTSA ↗

Passenger side of engine valve train failure. Frozen roller bearing with heavy wear, heavy wear on cam and dropped one valve in cylinder. Major damage to cylinder wall, piston and head. Complete engine replacement needed. Only 18000 miles on this engine. Ordered new one from ford dealership. The engine has been removed by a certified ford mechanic and inspected for the damage. The motor home was not in motion when engine failure happened. There were no warning lights, messages or buzzers before during and after failure accrued. The motor was tu…

Owner-reported narrative. Look up ODI 11664960 at NHTSA ↗

Reported: 2015-07-28 (July 28, 2015)

Newmar Corporation (Newmar) is recalling certain model year 2009-2016 Canyon Star toy haulers manufactured from November 28, 2007, through July 9, 2015, and model year 2007-2009 All Star toy haulers manufactured from January 30, 2006, through October 21, 2009. There is unprotected flammable plastic wrap surrounding the exterior fuel dispensing system which could burn if exposed to an ignition source.

Consequence: If the exterior fuel dispensing compartment were to catch fire, the surrounding plastic wrap material could burn increasing the risk of a vehicle fire.

Remedy: Newmar will notify owners, and dealers will install a protective metal sheet on the top of the exterior fuel compartment. The repair will be performed free of charge. The recall began on September 1, 2015. Owners may contact Newmar customer service at 1-574-773-7791.

Reported: 2015-10-13 (October 13, 2015)

Newmar Corporation (Newmar) is recalling certain model year 2016 Bay Star, Bay Star Sport and Canyon Star motorhomes manufactured July 8, 2015, to September 14, 2015. In the affected vehicles, the parking brake actuator may be out of calibration causing the parking brake system to not properly hold the vehicle even with the parking brake pedal fully depressed. Additionally, the parking brake may not disengage completely when the parking brake pedal is released.

Consequence: If the parking brake does not fully engage, the vehicle may unexpectedly roll, increasing the risk of personal injury or a crash. A parking brake that drags may result in a wheel end fire.

Remedy: Newmar will notify owners, and dealers will replace the parking brake foot pedal assembly, free of charge. The recall began on October 22, 2015. Owners may contact Newmar customer service at 1-800-731-8300.

Reported: 2015-10-28 (October 28, 2015)

Newmar Corporation (Newmar) is recalling certain model year 2016 Bay Star Sport, Bay Star, and Canyon Star vehicles manufactured July 8, 2015, to September 23, 2015. Due to an incorrect shift cable bracket and an improper shift cable adjustment, the affected vehicles can be shifted out of 'PARK' without applying the brakes.

Consequence: If the vehicle can be shifted into reverse without the brakes being applied, the vehicle may unintentionally move, increasing the risk of a crash.

Remedy: Newmar will notify owners, and Ford dealers will replace the transmission shift control bracket and adjust the transmission shift cable, free of charge. The recall began on November 13, 2015. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's and Ford's number for this recall is 15S25.

Reported: 2015-11-12 (November 12, 2015)

Newmar Corporation (Newmar) is recalling certain model year 2014-2016 Canyon Star motorhomes manufactured September 10, 2013, to August 18, 2015 and equipped with Atwood on-demand water heaters. In the affected vehicles, the water heater valve may not be properly set and, as a result, the water and gas valve may cause the water heater to overheat the water in the hot water supply tap.

Consequence: The overheating of the water may result in the release of steam, possibly causing the operator is to scald themselves and increasing the risk of injury.

Remedy: Newmar will notify owners, and dealers will install a remedy kit to eliminate the scald hazard, free of charge. The recall began on December 8, 2015. Owners may contact Newmar customer service at 1-800-731-8300.

Reported: 2016-09-28 (September 28, 2016)

Newmar Corporation (Newmar) is recalling certain model year 2015-2017 Canyon Star recreational vehicles manufactured June 5, 2014, to September 6, 2016. These vehicles have a wheelchair access door with a power door lock that may open while the vehicle is in motion if the keyfob button is pressed accidentally.

Consequence: If the wheelchair access door opens while the vehicle is being driven, it could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Newmar will notify owners, and dealers will add a relay harness to prevent the keyfob button from opening the door while the vehicle is in motion. The recall began on October 18, 2016. Owners may contact Newmar customer service at 1-800-731-8300.

Reported: 2016-10-17 (October 17, 2016)

Newmar Corporation (Newmar) is recalling certain model year 2012-2017 Canyon Star motor homes manufactured September 7, 2011, to September 6, 2016 and equipped with wheelchair lifts. Incorrect bolts may have been used to install the wheelchair lift base. These bolts may unexpectedly break allowing the lift to move. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 404, "Platform Lift Installations."

Consequence: Unintentional movement of the wheelchair lift can cause injury to the lift occupant and/or the lift operator.

Remedy: Newmar will notify owners, and Newmar service facilities will replace the wheelchair lift base mounting bolts, free of charge. The recall began on October 28, 2016. Owners may contact Newmar customer service at 1-800-731-8300.

Reported: 2017-12-15 (December 15, 2017)

Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.

Reported: 2017-12-19 (December 19, 2017)

Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.

Consequence: The build up of heat in the wiring from the loose power connection can increase the risk of a fire.

Remedy: Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.