Auto Recall Watch
U.S. public vehicle records

2021 Ram 2500: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

108 owner complaints analyzed

8 distinct recall campaigns

34,000 mi median reported failure mileage

Scope: 2021 model year. Data updated: . 15 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 35 of 108 complaints (32.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues2523.1%
Braking behavior1614.8%
Transmission and shifting98.3%
Steering behavior76.5%
Engine operation32.8%
Fuel system concerns21.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
35
Engine
26
Power Train
25
Fuel/Propulsion System
8
Service Brakes
8
Structure:Body
8
Unknown Or Other
8
Steering
5
Component breakdown data
CategoryCount
Electrical System35
Engine26
Power Train25
Fuel/Propulsion System8
Service Brakes8
Structure:Body8
Unknown Or Other8
Steering5

Electrical System: 35; Engine: 26; Power Train: 25; Fuel/Propulsion System: 8; Service Brakes: 8; Structure:Body: 8; Unknown Or Other: 8; Steering: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
6
25,000 to 49,999
5
50,000 to 74,999
4
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0006
25,000 to 49,9995
50,000 to 74,9994
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 6; 25,000 to 49,999: 5; 50,000 to 74,999: 4; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (6). 93 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2021
11
2022
9
2023
44
2024
15
2025
15
2026
14
Complaints over time data
CategoryCount
202111
20229
202344
202415
202515
202614

2021: 11; 2022: 9; 2023: 44; 2024: 15; 2025: 15; 2026: 14

Pattern summary

Electrical System leads the component reports. Electrical and battery issues appears in 25 complaint narratives. Braking behavior appears in 16 complaint narratives. Transmission and shifting appears in 9 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11406962 · 2021-04-07 (April 7, 2021)

2020 RAM 2500 DIESEL 1900 MILES BEGAN TO LOSE POWER WHILE TRAVELING 70MPH ON THE EXPRESSWAY. I ATTEMPTED TO ACCELERATE TO NO AVAIL. I WAS TRAVELING IN THE FAST LANE AND CAUSED SERVAL VEHICLES TO ABRUPTLY CHANGE LANES AS TO NOT MAKE CONTACT WITH THE TRUCK. I ATTEMPTED TO EXIT THE ROAD, CHANGING MULTIPLY LANES, THE VEHICLE CONTINUED TO LOSE POWER BECOMING A HAZARD TO MOVING TRAFFIC. I WAS ABLE TO MANEUVER THE VEHICLE OFF THE ROAD. THE TRUCK WAS SHAKING AND SPUTTERING. I TURNED OFF THE TRUCK AND ATTEMPTED TO RESTART. THE TRUCK WOULD TURN …

Owner-reported narrative. 19,000 miles reported. Look up ODI 11406962 at NHTSA ↗

Owner report 11428902 · 2021-08-12 (August 12, 2021)

I was driving my 2021 ram 2500 west at approximately 35mph when a oncoming vehicle a 2008 Dodge Nitro failed to navigate a curve in the road crossing center line of road hitting me head on at a estimated 50-6- mph. (Driver was ticket for to fast for conditions) It was a clear , dry day. The Ram trucks air bag and seatbelt restraint system did not deploy/lockup . There were no warning lights , messages, or symptoms making me aware of any problems. The vehicle was towed from the scene, incapable of moving on its own. Vehicle has only 2000mi. The…

Owner-reported narrative. Look up ODI 11428902 at NHTSA ↗

Owner report 11429824 · 2021-08-20 (August 20, 2021)

At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery and intake filter. Fire was put out with fire extinguisher and engine bay sprayed down by fire truck when they arrived on scene. Fire melted through battery case leaking battery acid, parts of the intake filter housing, all surrounding electrical wiri…

Owner-reported narrative. Look up ODI 11429824 at NHTSA ↗

Owner report 11435457 · 2021-10-04 (October 4, 2021)

Lost control of pedal no acceleration this has happened multiple times taken to dealership on multiple occasions. They can’t find a code for issue. Uconect reports the issue when it happens. It is a intermittent problem that occurs in some heavy traffic at times.

Owner-reported narrative. Look up ODI 11435457 at NHTSA ↗

Owner report 11437427 · 2021-10-20 (October 20, 2021)

Electronic tailgate has unlatched itself and fallen open while driving 5 times now twice now resulting in damage and things falling out of rear of truck onto highway

Owner-reported narrative. Look up ODI 11437427 at NHTSA ↗

Owner report 11438423 · 2021-10-27 (October 27, 2021)

Right rear shock failure which lead to shock oil leaking onto brake system. Local dealer states parts are not available due to current allotment met for the month. Took truck into Olathe Dodge for warranty repair on Monday 10/25/2021, two hours of waiting to be told part would not be available until end of November. No warning lamps etc displayed. Oil was found all over the rear end including wheel and tire. Creates a safety hazard with any fluid leaking onto braking system. Confirmed by dealer.

Owner-reported narrative. Look up ODI 11438423 at NHTSA ↗

Owner report 11438830 · 2021-11-01 (November 1, 2021)

There was a severe head on collision and airbags did not deploy. The dealership says there was no deceleration however, the crash was severe enough that they should have deployed, the driver also tried to stop and the trucks airbag system did not detect the sudden brake. This is a 2021 truck that has a sudden brake sensor, that combined with the collision should have caused the airbags to deploy.

Owner-reported narrative. Look up ODI 11438830 at NHTSA ↗

Owner report 11441016 · 2021-11-19 (November 19, 2021)

The contact owned a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V798000 (Electrical System). The contact stated that while attempting to start the vehicle with a fob key from inside his residence, he did not hear the engine start. The contact looked outside when he noticed there were flames coming from underneath the hood. The fire department extinguished the fire. A fire department report was filed. The vehicle remained in the contact's driveway, not yet deemed totaled by the insurance company. Prior to the fai…

Owner-reported narrative. 10,200 miles reported. Look up ODI 11441016 at NHTSA ↗

Recall history

8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

21V163000 · Electrical System

Reported: 2021-03-11 (March 11, 2021)

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire.

Consequence: A vehicle fire increases the risk of injury.

Remedy: Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y08. This recall has been superseded by recall number 21V-798.

NHTSA campaign record ↗
21V798000 · Electrical System:Wiring:Relays/Solenoids

Reported: 2021-10-14 (October 14, 2021)

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.

Consequence: A vehicle fire increases the risk of injury.

Remedy: Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.

NHTSA campaign record ↗
21V925000 · Air Bags:Side/Window:Curtain

Reported: 2021-11-24 (November 24, 2021)

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.

Consequence: An air bag that deploys improperly can increase the risk of injury in a crash.

Remedy: Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.

NHTSA campaign record ↗
22V140000 · Electronic Stability Control (Esc) | Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip:Control Unit/Module

Reported: 2022-03-10 (March 10, 2022)

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Consequence: An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

Remedy: Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

NHTSA campaign record ↗
22V835000 · Power Train:Automatic Transmission

Reported: 2022-11-10 (November 10, 2022)

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Consequence: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

NHTSA campaign record ↗
22V904000 · Structure:Body:Tailgate:Hinge And Attachments

Reported: 2022-12-08 (December 8, 2022)

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Consequence: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

NHTSA campaign record ↗
23V060000 · Electrical System:Wiring:Relays/Solenoids

Reported: 2023-02-09 (February 9, 2023)

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

Consequence: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

NHTSA campaign record ↗
25V765000 · Steering:Steering Control Module | Air Bags:Frontal

Reported: 2025-11-06 (November 6, 2025)

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy: Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

NHTSA campaign record ↗
Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

108 unique complaints in this selection. Analysis snapshot: 2026-10-01.

13.9%Usable mileage15 / 108 records
100.0%Valid incident date108 / 108 records
100.0%Valid filing date108 / 108 records
100.0%Ordered incident and filing dates108 / 108 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

Component complaint heatmap
Component20132014201520162017201820192020202120222023202420252026
Service Brakes
84.5%
ODI 10702428

1)TRUCK PULLS TO THE RIGHT SINCE DAY OF PURCHASE. HAVE HAD TRUCK TO MULTIPLE ALIGNMENT SPECIALISTS INCLUDING DEALERSHIPS AND FINDINGS ARE THAT THE FRONT LEFT CASTER IS OUT OF CHRYSLERS SPECS. AND IS NONADJUSTABLE DUE TO SOLID FRONT AXLE(4X4) I HAVE BEEN PULLED OVER TWICE FOR SWERVING BY LAW ENFORCEMENT. GIVEN A 3 SECOND COUNT AND THE TRUCK WILL BE IN THE NEXT RT LANE ON A ROAD WITH LITTLE OR NO CROWN.. I FEEL I AM GOING TO HIT AN CYCLIST OR PEDESTRIAN ON THE SIDE OF THE ROAD. 2) THE EXHAUST BRAKE WILL ENGAGE WHEN NOT ACTIVATED BY CONTROL BUT…

Look up ODI 10702428 at NHTSA ↗

216.2%
ODI 10584538 · 94 mi

TL* THE CONTACT OWNS A 2014 DODGE RAM PROMASTER 2500. THE CONTACT STATED THAT WHILE DECELERATING, THE BRAKES EMITTED AN EXTREMELY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 94.

Look up ODI 10584538 at NHTSA ↗

209.3%
ODI 10781944 · 15 mi

LOSING BRAKE LIGHTS WHILE STOPPING. NOT SPECIFIC TO DRIVING CONDITIONS, I.E. DAY NIGHT CITY HIGHWAY WEATHER. ERROR MESSAGE IS DISPLAYED ON INSTRUMENT CLUSTER, DASH. HAPPENS USUALLY ONCE EACH TRIP.

Look up ODI 10781944 at NHTSA ↗

3413.2%
ODI 10883025 · 3,200 mi

FACTORY INTEGRATED TRAILER BRAKE CONTROLLER IS UNABLE TO SAFETY STOP A 10,000 LB TRAILER. HAVE TRIED MULTIPLE DIFFERENT TRAILERS WITH THIS TRUCK AND SAME RESULTS. TRUCK CANNOT SAFETY STOP THE TRUCK AND TRAILER COMBINATION SAFELY, THE TRAILER PUSHES THE COMBINATION THROUGH A STOPLIGHT. EVEN WITH TRAILER BRAKE SETTINGS SET AT THE MAX, STILL DOES NOT SAFELY STOP THE VEHICLE. HAVE BEEN TO DEALER WITH THIS ISSUE, STATE THE THE SYSTEM IS WORKING AS DESIGNED AND REFUSE TO ACKNOWLEDGE THAT THERE IS A SAFETY ISSUE

Look up ODI 10883025 at NHTSA ↗

41259.2%
ODI 11143741 · 33,400 mi

MY ABS TRACTION CONTROL LIGHT CAME ON INTERMITTENTLY PRIOR TO 36,000 MILES. TOOK TO DEALER AND THEY COULD NOT FIND PROBLEM. WITH 42,600 MILES LIGHTS HAVE COME ON AND SET A CODE. RAM HAS SAID THEY WILL NOT FIX THE PROBLEM. A COMPUTER HAS FAILED. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED BY RAM. I DON'T KNOW IF THIS IS A CONTINUING PROBLEM IN THESE TRUCKS OR IF FAULTY PARTS WERE PLACED ON MINE. I WANT THIS ISSUE DULY NOTED. THE FAILED PARTS ARE THE ABS MODULE AND THE HYDRAULIC CONTROL UNIT. RAM HAS TOLD ME THAT THIS IS MY PROBLEM WHEN IT IS …

Look up ODI 11143741 at NHTSA ↗

1,83570.8%
ODI 11112394 · 359 mi

UPON MAXIMUM EMERGENCY BRAKING AT ANY SPEED, THE TRUCK STOPS AS IF THE BRAKES WHERE WET, IMPOSSIBLE TO STOP WHEN TOWING A UNLOADED 16 FOOT UTILITY TRAILER DOWN HILL IT JUST KEEPS ON GOING UNTIL YOU REACH BOTTOM. TAKEN TO DODGE DEALERSHIP THEY SAY IT'S NORMAL BUT THEY SAY OTHER TRUCKS LIKE CHEVY 2500 CAN STOP A TRAIN.

Look up ODI 11112394 at NHTSA ↗

126.2%
ODI 11252404 · 1,900 mi

TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. TH…

Look up ODI 11252404 at NHTSA ↗

116.8%
ODI 11328098 · 62 mi

THE SERVICE ANTI-LOCK BRAKE MESSAGE COMES ON FOLLOWED BY THE SERVICE ELECTRONIC STABILITY CONTROL. SOMETIMES THE FORWARD COLLISION WARNING ALSO FLASHES UNAVAILABLE. WHEN THIS HAPPENS, IF I TRY TO USE THE CRUISE CONTROL I GET ANOTHER MESSAGE THAT SAYS CRUISE CONTROL UNAVAILABLE. THIS BEGAN HAPPENING THE WEEK I PICKED UP THE TRUCK IN MARCH AND WAS INTERMITTENT, HAPPENING EVERY 2ND OR 3RD DAY. NOW IT HAPPENS ALMOST EVERY TIME I START THE TRUCK. I DID NOT TAKE THE TRUCK BACK TO THE DEALER UNTIL 3 JUNE 2020 BECAUSE OF THE CORONAVIRUS. *TR

Look up ODI 11328098 at NHTSA ↗

87.4%
ODI 11467743

traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.

Look up ODI 11467743 at NHTSA ↗

189.9%
ODI 11499120

The abs and traction control Lights keep coming on making the safety systems unavailable. This has happened 5 times, they clear when stopped but come on again. I am driving in snowy conditions and am in danger. This was scanned By one dealer and they said sometimes the sensor malfunctions and it reset and it was fixed - it kept happening on a cross country trip.

Look up ODI 11499120 at NHTSA ↗

36.1%
ODI 11532714

Brakes failed 4 times in 4 days. Computer says low brake fluid, service stabilitrack, service electronic trailer brake systems. I filled with brake fluid twice. Called dealerships and stated minimum of 2 weeks before than can even look at it.

Look up ODI 11532714 at NHTSA ↗

1322.0%
ODI 11614239

Intermittent warning messages (check trailer brake wiring and trailer brakes disconnected). When trailer brakes disconnected message comes up you have a TOTAL LOSS of the electronic trailer brakes. Travel trailer is a 2024 Forest River Wildwood Heritage Glen 308RL (with solar on-board). This issue is very similar to the one plaguing the 2024 Chevrolet / GMC 2500 Pickup trucks. Trailer is in the shop being checked now and my RAM dealer states no problems have been reported. Trailer has the new style (blade) 7 pin cable. Problem has happened on m…

Look up ODI 11614239 at NHTSA ↗

58.1%
ODI 11664091

The brakes are very inconsistent with a spongy pedal. When a vehicle in front of me caused an emergency stop, the pedal continued to travel almost to the floor and never felt firm. However, if the adaptive cruise control starts to brake first and the brake pedal gets depressed by the driver after that, it feels firm. These brakes are very unsafe on a truck rated to tow as much as these are.

Look up ODI 11664091 at NHTSA ↗

1248.0%
ODI 11696032

While towing my boat trailer the dash lights up with AEB, ESC, ABS lights as well as messages saying service needed for several other systems like cruise control and adaptive cruise control. This happened on a busy street while in motion causing a loss of all safety subsystems related to braking. The dealer diagnosed as a failed ABS/HCU and required replacement. My truck had 1350 miles at time of incident.

Look up ODI 11696032 at NHTSA ↗

Electrical System
4123.0%
ODI 10556820 · 205 mi

I JUST PURCHASED THIS TRUCK LESS THAN 1 WEEK AGO; BRAND NEW. I WAS SLOWLY APPROACHING AN INTERSECTION (STOP SIGN) WITH VEHICLES IN FRONT OF ME; WAITING TO TURN. THE TRUCK SUDDENLY STARTED SURGING/LURCHING FORWARD FOR A PERIOD OF 5-10 SECONDS; NEARLY HITTING THE VEHICLE IN FRONT OF ME. I PLACED THE TRUCK INTO NEUTRAL AND APPLIED THE BRAKES SO AS NOT TO HIT ANOTHER CAR AND PREVENT AND ACCIDENT. THE "ELECTRONIC THROTTLE CONTROL" MESSAGE CAME UP ON MY DASH DURING THIS TIME PERIOD, BUT SOON (30 SECONDS) WENT AWAY. I AM CONCERNED THIS WILL HAPPE…

Look up ODI 10556820 at NHTSA ↗

4112.0%
ODI 10587789 · 2,700 mi

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS A SMALL FIRE THAT ORIGINATED FROM UNDER THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DETERMINED THAT THE ELECTRICAL WIRES AND INSULATION THAT WAS UNDER THE VEHICLE HAD CAUSED THE FIRE. THE CONTACT WAS UNSURE AS TO WHETHER OR NOT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS THE FIRE CHIEF THAT WAS CALLED TO THE SCENE OF THE FIRE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 2,700. ..UPDATED 08/11/14 *BF UPDATED 08/19/2014 *JS

Look up ODI 10587789 at NHTSA ↗

2612.1%
ODI 10724640 · 2,160 mi

I DROVE HOME FROM WORK,PARKED ,TOOK A SHOWER DID SOME HONEY DUES AT HOME THEN.WENT OUT TO DUE SOME SHOPPING AND IN LIKE A TWO HOUR SPAND MY TRUCK DASH MELTED BURNED ALOT OF STUFF...THANK GOD NOBODY WAS DRIVING WHEN IT HAPPENED!!!!!

Look up ODI 10724640 at NHTSA ↗

3714.3%
ODI 10785445 · 124 mi

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO…

Look up ODI 10785445 at NHTSA ↗

11817.0%
ODI 11023764 · 8,325 mi

WHILE DRIVING DOWN HILL WITH LOAD, ENGINE DIED WITH NO WARNING LOST BRAKES AND STEERING.

Look up ODI 11023764 at NHTSA ↗

46918.1%
ODI 11160810 · 6,030 mi

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE U-CONNECT SCREEN PERIODICALLY FAILED TO FUNCTION, WHICH IMPACTED THE FUNCTIONALITY OF THE SOS FEATURE BUILT INTO THE REARVIEW MIRRORS. THE DEALER (FREMONT MOTOR, 6101 E 2ND ST, CASPER, WY 82609, [phone removed]) SCHEDULED A DIAGNOSTIC APPOINTMENT FOR DECEMBER 18, 2018. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,030.

Look up ODI 11160810 at NHTSA ↗

2613.5%
ODI 11245738 · 5,350 mi

MY 2019 RAM 2500 LIMITED HAS THE FORWARD COLLISION WARNING SYSTEM, HOWEVER, THE SYSTEM DOES NOT FUNCTION AS SOLD OR INTENDED. I HAVE TAKEN THE VEHICLE TO MULTIPLE DEALERSHIPS IN AN ATTEMPT TO RESOLVED THE ISSUE, HOWEVER NEITHER THE DEALERSHIPS NOR FCA HAS ANY IDEA HOW TO RESOLVE. FCA CUSTOMER SERVICE BELIEVES IT MAY BE SOFTWARE RELATED, BUT CURRENTLY HAS NO IDEA WHEN/IF A SOLUTION WILL ARISE. CURRENTLY THE VEHICLE SENSORS DO NOT SEEM TO FUNCTION AT ALL, AND THE VEHICLE ABSOLUTELY COULD NOT PREVENT A FORWARD COLLISION IF REQUIRED. ALL ADVERT…

Look up ODI 11245738 at NHTSA ↗

1911.7%
ODI 11365611 · 980 mi

THIS VEHICLE WAS BOUGHT LESS THAN A MONTH AGO. THE FIRST WEEK 3 TIRES SENSORS ARE OUT AND NOT WORKING, THEN YESTERDAY, OCT. 20, 2020 THE ENGINE LIGHT CAME ON AND WON'T GO OUT. WE CALLED THE DEALER AND WERE TOLD THAT IT WASN'T ANY PROBLEM TO KEEP DRIVING THE TRUCK. THEY TOLD US THE SOONEST THEY COULD SEE IT WAS THIS FRIDAY, OCT. 23, 2020 AND THEY DO NOT HAVE ANY LOANERS. SO HERE I AM STUCK AT HOME AFRAID TO DRIVE THE RAM TRUCK COSTING MORE THAN $70,000 BECAUSE I MIGHT RUIN THE ENGINE. THIS IS UNCALLED FOR IN A BRAND NEW VEHICLE!!*DT*JB*DT*T…

Look up ODI 11365611 at NHTSA ↗

3532.4%
ODI 11429824

At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery and intake filter. Fire was put out with fire extinguisher and engine bay sprayed down by fire truck when they arrived on scene. Fire melted through battery case leaking battery acid, parts of the intake filter housing, all surrounding electrical wiri…

Look up ODI 11429824 at NHTSA ↗

5932.6%
ODI 11449629

After shifting into reverse the infotainment screen sets brightness to full which at night is blinding and causes eyesight visibility to be extremely low when looking at other views to back up like the mirrors or outside the window. This increases the risk of hitting something or someone when in reverse. Instead, the infotainment screen brightness should not change. Specifically during night time.

Look up ODI 11449629 at NHTSA ↗

1020.4%
ODI 11539516

Headlight high beams turn on with left turn signal, also when actuating the high beams it turns on the left turn signal. You can not signal left without blinding other traffic with the high beams. No service lamps, happened since I bought the truck new. Ram has failed to service the vehicle and fix the issue. 3 trips to the dealer and 2 conversations with ram cares.

Look up ODI 11539516 at NHTSA ↗

1220.3%
ODI 11569547

Took my vehicle to dealer I purchase from for the SCCM recall according to the service advisor she said they flashed the truck and that it was going to need the SCCM replaced based on their findings that they were going to order the part weeks went by with no calls from dealer on parts I made another appointment with dealer and they told me there were no parts available I contacted FCA recall assistance all they could tell me is for me to keep trying other dealers i asked if parts were available and they could not give me a answer today 2/2/24 …

Look up ODI 11569547 at NHTSA ↗

3658.1%
ODI 11660943

When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/…

Look up ODI 11660943 at NHTSA ↗

1040.0%
ODI 11698870

The Stereo Screen went black, unable to turn back on the dealership had to replace the entire stereo. In addition, flashing ODO and other indicators on the dash. The IDLE is out of control which shakes the whole truck. Since the screen does not work the backup camera is also off which makes it very hard to backup. The truck feels very different when the ODO is flashing and the screen is black. It is not dealer / transportation mode just FYI. The Truck was towed back to the dealership after a 16 day service visit for the first visit.

Look up ODI 11698870 at NHTSA ↗

Service Brakes, Hydraulic
00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

00.0%

No examples available for this selection.

10.4%
ODI 11593664

The contact owns a 2016 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

Look up ODI 11593664 at NHTSA ↗

8512.2%
ODI 11438212 · 45,000 mi

The contact owns a 2017 Ram 2500. The contact stated while driving at various speeds, the ABS, traction control, and "Service anti-lock braking system" warning lights and messages were illuminated. The four-wheel drive and cruise control were also inoperable. The vehicle was taken to the dealer and the dealer diagnosed with a code reader that the anti-lock brake control module and hydraulic control unit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact the…

Look up ODI 11438212 at NHTSA ↗

41115.9%
ODI 11480000 · 70,000 mi

The contact owns a 2018 Ram 2500. The contact stated that while driving 65 MPH, the ABS and traction control warning lights illuminated and the cruise control inadvertently disengaged, causing the vehicle to decelerate. The contact had not lost control of the vehicle or electrical power. The vehicle was taken to the dealer and diagnosed with electrical failure. The contact was informed that the hydraulic control unit needed to be replaced and a software update needed to be performed. The vehicle was not repaired. The contact stated that the dea…

Look up ODI 11480000 at NHTSA ↗

42.1%
ODI 11245738 · 5,350 mi

MY 2019 RAM 2500 LIMITED HAS THE FORWARD COLLISION WARNING SYSTEM, HOWEVER, THE SYSTEM DOES NOT FUNCTION AS SOLD OR INTENDED. I HAVE TAKEN THE VEHICLE TO MULTIPLE DEALERSHIPS IN AN ATTEMPT TO RESOLVED THE ISSUE, HOWEVER NEITHER THE DEALERSHIPS NOR FCA HAS ANY IDEA HOW TO RESOLVE. FCA CUSTOMER SERVICE BELIEVES IT MAY BE SOFTWARE RELATED, BUT CURRENTLY HAS NO IDEA WHEN/IF A SOLUTION WILL ARISE. CURRENTLY THE VEHICLE SENSORS DO NOT SEEM TO FUNCTION AT ALL, AND THE VEHICLE ABSOLUTELY COULD NOT PREVENT A FORWARD COLLISION IF REQUIRED. ALL ADVERT…

Look up ODI 11245738 at NHTSA ↗

21.2%
ODI 11579705 · 115,000 mi

The contact owns a 2020 Ram 2500. The contact stated while driving at approximately 45 MPH, the contact swerved to the left to avoid crashing into a deer. The contact stated that when he attempted to return the vehicle to the right lane the vehicle's front end continued to turn to the left as the rear end of the vehicle spun out to the right. The contact stated that the vehicle hit the shoulder of the road on the right side, rolled once, and stopped. The vehicle had rolled onto the passenger side of the vehicle. The contact stated that no air b…

Look up ODI 11579705 at NHTSA ↗

21.9%
ODI 11507660

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11507660 at NHTSA ↗

31.7%
ODI 11525062

The contact owns 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control), 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contacted bot…

Look up ODI 11525062 at NHTSA ↗

24.1%
ODI 11640286 · 10,507 mi

The contact owns a 2023 Ram 2500. The contact stated while driving at approximately 50 MPH, the brake pedal was depressed; however, the brake pedal was not responding, and almost went to the floorboard. The contact stated that the parking brake was used to stop the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, there was no warning light illuminated and the dealer was unable to duplicate the failure or determine the cause of the failure. The veh…

Look up ODI 11640286 at NHTSA ↗

23.4%
ODI 11731824 · 30,000 mi

The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. The brake pedal was soft, but after pumping it, the brake pedal became firm. The contact was unable to haul a trailer because the braking system was not operating properly. The contact stated that the ABS unintendedly engaged when not needed, but failed to function properly when needed. An independent mechanic bled the brake lines. The …

Look up ODI 11731824 at NHTSA ↗

00.0%

No examples available for this selection.

14.0%
ODI 11734392 · 1,486 mi

The contact owns a 2026 Ram 2500. The contact stated that while driving 35 MPH and attempting to slow down, the brake pedal was depressed; however, the brake pedal felt abnormally soft, and the vehicle hesitated before coming to a complete stop. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result had not yet been reviewed. The manufacturer was notified of the failure, and informed the contact to take the vehicle to the dealer to be repaired. The approximat…

Look up ODI 11734392 at NHTSA ↗

Vehicle Speed Control
137.3%
ODI 10556820 · 205 mi

I JUST PURCHASED THIS TRUCK LESS THAN 1 WEEK AGO; BRAND NEW. I WAS SLOWLY APPROACHING AN INTERSECTION (STOP SIGN) WITH VEHICLES IN FRONT OF ME; WAITING TO TURN. THE TRUCK SUDDENLY STARTED SURGING/LURCHING FORWARD FOR A PERIOD OF 5-10 SECONDS; NEARLY HITTING THE VEHICLE IN FRONT OF ME. I PLACED THE TRUCK INTO NEUTRAL AND APPLIED THE BRAKES SO AS NOT TO HIT ANOTHER CAR AND PREVENT AND ACCIDENT. THE "ELECTRONIC THROTTLE CONTROL" MESSAGE CAME UP ON MY DASH DURING THIS TIME PERIOD, BUT SOON (30 SECONDS) WENT AWAY. I AM CONCERNED THIS WILL HAPPE…

Look up ODI 10556820 at NHTSA ↗

319.1%
ODI 10583690 · 500 mi

WHEN STARTING TO LEAVE A STOP SIGN AFTER ACCELERATING SOMEWHAT FOOT SLIPPED OFF OF ACCELERATOR. WHEN I STEPPED ON ACCELERATOR AGAIN THERE WAS A SUBSTANTIAL LAG (3 OR MORE SECONDS) UNTIL THE ACCELERATOR BEGAN TO WORK AGAIN. WHEN I REPORTED SAME TO LOCAL DEALER I WAS TOLD THAT THIS WAS HOW IS WAS DESIGNED TO WORK. PROBLEM AS I SEE IT: I AM PULLING OUT INTO FASTER MOVING TRAFFIC AND MY FOOT SLIPS OFF PEDAL, NOW I AM ALREADY ENGAGED IN PULLING OUT BUT MY ACCELERATOR NO LONGER WORKS, THIS CREATES A SAFETY HAZARD FOR ME AND WHATEVER VEHICLE I AM IN …

Look up ODI 10583690 at NHTSA ↗

188.4%
ODI 10789828 · 5,000 mi

THE TRUCK HAS A "DEAD PEDAL" WHEN YOU FLOOR THE GAS PEDAL. IT TAKES A FEW SECONDS TO GO FORWARD. IVE HAD TRAFFIC SPEED UP WHEN PULLING OUT FROM A STOP SIGN AND TRY AND PUSH THE GAS PEDAL AND THERES NOTHING. I SPOKE TO THE DEALER AND WAS TOLD IT WAS TURBO LAG. THIS IS NOT TURBO LAG. IVE OWNED MANY TURBO CARS AND TRUCKS AND NONE HAVE HAD THIS ISSUE. THIS IS A MAJOR SAFETY ISSUE AND IS BEING DISCUSSED ON MANY FORUMS. EVERY RAM 2500 DIESEL TRUCK HAS THIS ISSUE.

Look up ODI 10789828 at NHTSA ↗

166.2%
ODI 10837923 · 1,600 mi

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE VEHICLE WAS STOPPED AT AN INTERSECTION, THE REDUCED THROTTLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO MOVE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.

Look up ODI 10837923 at NHTSA ↗

7210.3%
ODI 11098816 · 14,000 mi

WITH CRUISE SET AT 75 MPH, SPEED WOULD DECREASE TO AROUND 71MPH, THEN UNEXPECTEDLY AND RAPIDLY INCREASE TO 75. THIS HAPPENED REPEATEDLY AND I STOPPED USING IT FOR ABOUT 3 WEEKS. I TRIED IT ON RETURN TRIP AND IT WORKED FINE. *TT *TR

Look up ODI 11098816 at NHTSA ↗

32612.6%
ODI 11270410 · 600 mi

TL* THE CONTACT OWNS A 2018 RAM 2500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS OPERATING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT JOHNSON CITY (3700 BRISTOL HWY, JOHNSON CITY, TN 37601, [phone removed]) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600.

Look up ODI 11270410 at NHTSA ↗

84.1%
ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

Look up ODI 11256465 at NHTSA ↗

21.2%
ODI 11328098 · 62 mi

THE SERVICE ANTI-LOCK BRAKE MESSAGE COMES ON FOLLOWED BY THE SERVICE ELECTRONIC STABILITY CONTROL. SOMETIMES THE FORWARD COLLISION WARNING ALSO FLASHES UNAVAILABLE. WHEN THIS HAPPENS, IF I TRY TO USE THE CRUISE CONTROL I GET ANOTHER MESSAGE THAT SAYS CRUISE CONTROL UNAVAILABLE. THIS BEGAN HAPPENING THE WEEK I PICKED UP THE TRUCK IN MARCH AND WAS INTERMITTENT, HAPPENING EVERY 2ND OR 3RD DAY. NOW IT HAPPENS ALMOST EVERY TIME I START THE TRUCK. I DID NOT TAKE THE TRUCK BACK TO THE DEALER UNTIL 3 JUNE 2020 BECAUSE OF THE CORONAVIRUS. *TR

Look up ODI 11328098 at NHTSA ↗

10.9%
ODI 11546950

ABS and traction control is not working intermittently Blinkers are not working Windshield wipers are not working Cruise control is not working Gear electronic (+/-) is not working -Service electronic stability control light is on intermittently -Service trailer brake system light is on intermittently -When towing heavy load I see a leak under hood. I'm extremely worried about driving my truck. Please advise. Called multiple dealers, conflicting what has to be done. Is it covered under warranty/recall?

Look up ODI 11546950 at NHTSA ↗

42.2%
ODI 11477429

When decelerating at transmission shift point the engine will accelerate 200 to 500 rpm with no gas applied. The vehicle will lurch forward. Additional breaking is required to prevent possible incidents. Dealer say no codes so nothing they can do issue is repeatable.

Look up ODI 11477429 at NHTSA ↗

00.0%

No examples available for this selection.

11.7%
ODI 11684301

I have had more than one failure, but this is the worst. The problem occurs, I believe, when RAM does an update to their uconnect system, something they do often and without warning. Strange and unexpected things happen when they do. In this instance, I had just started on a trip and was on the highway going about 65 mph. I had the cruise control on that brakes automatically when a something is in the way or you approach a slower car. Suddenly, the cruise control shut off and warning lights came on that the front collision system had failed…

Look up ODI 11684301 at NHTSA ↗

11.6%
ODI 11700475

The instrument cluster failed completely. All gauges were offline, and the vehicle became stuck in the ACC/IGN “on” state. The push-to-start button would not disengage, the exterior lights stayed on, and the truck acted as if the ignition was on even when the engine was off. While driving, no speedometer, RPM, warning lights, temperature readings, DEF/emissions information, airbag indicators, or other instrument cluster functions were available. The vehicle also displayed a false door-open message. The issue was confirmed by the dealership, …

Look up ODI 11700475 at NHTSA ↗

00.0%

No examples available for this selection.

Power Train
2111.8%
ODI 10632985 · 10 mi

DEAD PEDAL FROM COMPLETE STOP, DEAD PEDAL OFF AND ON THE THROTTLE. SAFETY HAZARD!! *TR

Look up ODI 10632985 at NHTSA ↗

5917.3%
ODI 10608923

THIS IS REGARDING THE 6.7L CUMMINS ENGINE. THROTTLE LAG FROM A DEAD STOP SUCH AS MERGING INTO TRAFFIC OR CROSSING A ROAD IS DANGEROUS. THIS LAG COULD VERY WELL CAUSE ME TO GET REAR ENDED OR BROAD SIDED. THERE IS ALSO VERY SIGNIFICANT LAG AFTER THE GAS PEDAL HAS BEEN RELEASED AND THEN PRESSED ONCE AGAIN. AN EXAMPLE IS WHEN SLOWING DOWN WHEN APPROACHING A SLOWER CAR AND THEN CHANGING LANES AND PRESSING AND ACCELERATING TO GO AROUND THE VEHICLE. *JS

Look up ODI 10608923 at NHTSA ↗

4420.6%
ODI 10692689 · 1,000 mi

VEHICLE IS AUTOMATIC TRANSMISSION WITH OPTIONAL UP OR DOWN MANUAL SHIFTING ON THE SHIFTING COLUMN. WHEN DRIVING AND IN 6TH GEAR, IF YOU HIT THE DOWN SHIFT ON THE SHIFTING COLUMN, IT WILL DROP 6 GEARS - INTO FIRST GEAR CAUSING THE TRUCK TO REV ENGINE AT 7000RPMS WHICH IS HARD ON THE DRIVE LINE AND IS A SAFETY HAZARD. I'VE CONTACTED DODGE AND THE LOCAL DEALERSHIPS - JONES JUNCTION (BEL AIR, MD) AND LEN STOLER (WESTMINSTER, MD). I HAVE BEEN TOLD THIS IS THE "CORRECT CHARACTERISTICS OF THE TRUCK". THIS IS DANGEROUS, ITS LIKE SLAMMING THE REAR B…

Look up ODI 10692689 at NHTSA ↗

6424.8%
ODI 10915910 · 4,500 mi

2016 RAM 2500 CREW CAB 4X4 6.4 LITER V8 - MY TRUCK IS 5 MONTHS OLD WITH 4,500 MILES ON IT. I HAVE HAD THIS PROBLEM TWO TIMES SO FAR. I WOULD BE DRIVING AND THE CHECK ENGINE AND THROTTLE POSITIONING SENSOR WARNING LIGHTS COME ON. THE TRUCK WOULD LOSE ACCELERATION AND SOMETIMES THE TRUCK WOULD ACCELERATE ON IT'S OWN AND COULD DRIVE ITSELF ON THE ROAD (SOMETIMES SURGING). I HAVE HAD IT TOT THE DEALERSHIP TWO TIMES SO FAR. THE FIRST TIME THEY REPLACED THE THROTTLE. THE SECOND TIME THEY SAID IT WAS A BENT CLIP ON THE THROTTLE WIRING HARNESS FO…

Look up ODI 10915910 at NHTSA ↗

405.7%
ODI 10970330 · 2,000 mi

TL* THE CONTACT OWNED A 2017 RAM 2500. WHILE DRIVING 65 MPH, THE CONTACT SMELLED SMOKE AND PULLED THE VEHICLE OVER. ALTHOUGH THERE WERE NO WARNING INDICATORS, THE GAUGE SHOWED THAT THE TRANSMISSION TEMPERATURE WAS OVER 300 DEGREES. THE CONTACT AND HIS TWO CHILDREN EXITED THE VEHICLE. THE ENGINE BAY THEN EMITTED FIRE AND SMOKE, WHICH CAME THROUGH THE PASSENGER SIDE DASHBOARD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE FIRE DEPARTMENT STATED THAT THE TRANSMISSION WAS THE SOURCE OF THE FIRE…

Look up ODI 10970330 at NHTSA ↗

742.9%
ODI 11109920 · 1,592 mi

OUR DODGE RAM 6.7 2500 2018, CASE, HARVEST EDITOR CAUGHT ON FIRE WITHIN A WEEK OF PURCHASE, WHILE DRIVING DOWN THE FREEWAY TOWING. AT TIME OF PURCHASE IT HAD 555 MILES ON IT, AND WE'D ONLY DRIVEN IT 3 TIME PRIOR TO THIS. WE WERE DRIVING BELOW THE SPEED LIMIT. THE TRUCK STARTING LOOSING POWER, WE SAW A LITTLE SMOKE IN THE REAR VIEW MIRROR. AS WE SLOWED THE SMOKE INCREASED. UPON LIFTING THE HOOD, TRANSMISSION FLUID WAS SQUATTING OUT ACROSS THE ENGINE PORING ON THE GROUND, FLAMES WERE MOVING ALONG THE BACK OF THE FIRE WALL. WE PUT THE FIRE OUT OUR…

Look up ODI 11109920 at NHTSA ↗

2915.0%
ODI 11252404 · 1,900 mi

TL* THE CONTACT OWNS A 2019 RAM 2500 VEHICLE ROLLED AWAY CRASHED INTO A 2ND VEHICLE FAULTY TRANSMISSION AND BRAKE SYSTEM THE CONTACT STATED THAT AFTER STOPPING ON A VERY SLIGHT INCLINE AND SWITCHING THE TRANSMISSION TO THE PARK POSITION WITH THE ENGINE STILL RUNNING THE OCCUPANTS EXITED THE VEHICLE AND THE VEHICLE SUDDENLY ROLLED FORWARD CRASHING INTO A SECOND VEHICLE. DURING THE INCIDENT THE OWNER RE-ENTER THE VEHICLE AND PRESSED THE BRAKE PEDAL BUT THE VEHICLE DID NOT STOP. NO INJURIES WERE REPORTED. NO POLICE REPORT WAS TAKEN. TH…

Look up ODI 11252404 at NHTSA ↗

2012.3%
ODI 11375110 · 700 mi

ON SEPTEMBER 19, 2020, PURCHASED A VEHICLE AND TRADED IN A 2013 CHEV. ON 09/27 WE WERE DRIVING HOME ENGINE LIGHT COMES ON, THE VEHICLE HAS LESS THAN 900 MILES.. ON 09/28 VEHICLE TAKEN TO THE NEAREST DEALERSHIP( NOT PURCHASED FROM) IN WHICH NO ONE WOULD PAY TO HAVE TOWED. IT TOOK A WEEK TO BE TOLD A NEW TRANSMISSION WAS NEEDED. WAS GIVEN A RUN AROUND ON THE TIMEFRAME FOR REPAIR. CHRYSLER AND DEALERSHIP DECIDED TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP WHERE THE TRUCK WAS PURCHASED. PROMISED TO HAVE A TRANSMISSION ON 10/14. CHRYSLER CALLED SEVE…

Look up ODI 11375110 at NHTSA ↗

2523.1%
ODI 11467743

traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.

Look up ODI 11467743 at NHTSA ↗

5027.6%
ODI 11442678

I purchased a brand new RAM 2500 Limited Cummins. Crew Cab, long bed. I heard online on one of the diesel truck forums that the factory was underfilling the differentials. I checked both differentials, and found that the front was at least 3/4 of a quart low on oil, and the rear was about 1/4 of a quart low. This could potentially cause a crash or wheel lockup if the differential were to fail due to being low on oil!

Look up ODI 11442678 at NHTSA ↗

612.2%
ODI 11592090

My 2023 ram 2500 with 12,000 miles dose not always accelerate the way it should has been doing this once in awhile since new but has got more frequent. You can push the accelerator all the way down and truck does not take off. Makes it very dangerous when pulling out into traffic. Also the truck sometimes shifts super hard or wont shift at all. I'm dropping the truck off tonight to get checked out. There has been no warning lights yet. When I first called the dealer they told me it was a new truck and needs time to break in. Now its getting wor…

Look up ODI 11592090 at NHTSA ↗

711.9%
ODI 11626994

The transmission failed and is available for inspection. The vehicle lost power at 60 mph in an instant as transmission began to slip on a busy road truck would barely move. The problem was reproduced by the dealer and confirmed. Inspection upcoming. Check engine light went on.

Look up ODI 11626994 at NHTSA ↗

711.3%
ODI 11654501

My 2025 RAM 2500 is throwing a P0315 Engine Code. This is part of the NHTSA ID Number: 11016056 and Manufacturer Communication Number: S251800000. Dealer has advised me to not drive the vehicle until there is a fix for it. Truck only has 150 miles on it.

Look up ODI 11654501 at NHTSA ↗

28.0%
ODI 11709761

When my truck is put into Neutral gear position and my foot is taken off the brake the trucks message center shows "Press Brake and TURN shifter to desired gear". Unfortunately, this is impossible to do as these trucks are only equipped with Column shifter handles and not dash mounted rotary knobs. It is literally impossible to follow this direction as given. I have to imagine giving a customer a direction that is physically impossible to carry out is likely a safety violation for the manufacturer.

Look up ODI 11709761 at NHTSA ↗

Engine
4324.2%
ODI 10556820 · 205 mi

I JUST PURCHASED THIS TRUCK LESS THAN 1 WEEK AGO; BRAND NEW. I WAS SLOWLY APPROACHING AN INTERSECTION (STOP SIGN) WITH VEHICLES IN FRONT OF ME; WAITING TO TURN. THE TRUCK SUDDENLY STARTED SURGING/LURCHING FORWARD FOR A PERIOD OF 5-10 SECONDS; NEARLY HITTING THE VEHICLE IN FRONT OF ME. I PLACED THE TRUCK INTO NEUTRAL AND APPLIED THE BRAKES SO AS NOT TO HIT ANOTHER CAR AND PREVENT AND ACCIDENT. THE "ELECTRONIC THROTTLE CONTROL" MESSAGE CAME UP ON MY DASH DURING THIS TIME PERIOD, BUT SOON (30 SECONDS) WENT AWAY. I AM CONCERNED THIS WILL HAPPE…

Look up ODI 10556820 at NHTSA ↗

6117.9%
ODI 10608923

THIS IS REGARDING THE 6.7L CUMMINS ENGINE. THROTTLE LAG FROM A DEAD STOP SUCH AS MERGING INTO TRAFFIC OR CROSSING A ROAD IS DANGEROUS. THIS LAG COULD VERY WELL CAUSE ME TO GET REAR ENDED OR BROAD SIDED. THERE IS ALSO VERY SIGNIFICANT LAG AFTER THE GAS PEDAL HAS BEEN RELEASED AND THEN PRESSED ONCE AGAIN. AN EXAMPLE IS WHEN SLOWING DOWN WHEN APPROACHING A SLOWER CAR AND THEN CHANGING LANES AND PRESSING AND ACCELERATING TO GO AROUND THE VEHICLE. *JS

Look up ODI 10608923 at NHTSA ↗

3415.9%
ODI 10747809 · 689 mi

WHILE DRIVING APPROXIMATELY 35 MILES AN HOUR, MY RIGHT KNEE SWIPED MY KEY FOB/KEY CHAIN AND TURN THE IGNITION FROM ON, TO THE ACC POSITION THEREBY TURNING THE ENGINE OFF. I LOSS ALL POWER AND WAS UNAWARE FOR A FEW SECONDS UNTIL THE TRUCK FROM LOSS OF POWER WAS SLOWING DOWN AND HARD TO STEER. WAS ABLE TO GET TO SIDE OF ROAD AND RESTART ENGINE AND PROCEED ON WITHOUT FURTHER INCIDENT. UPON FURTHER EXAMINATION, IT LOOKS LIKE MY KNEES FROM NORMAL DRIVING WILL MAKE PERIODIC CONTACT WITH THE KEY FOB AND KEY CHAIN AND SEE THIS AS A POTENTIAL SAFETY…

Look up ODI 10747809 at NHTSA ↗

5320.5%
ODI 10785445 · 124 mi

LIFE AND DEATH SITUATION: THE 2016 2500 RAM DIESEL TRUCK HAS A PROBLEM THAT CAUSES IT TO DO A COMPLETE ELECTRICAL SHUTDOWN WHILE DRIVING. A COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS ARE LOST, INCLUDING A... COMPLETE ENGINE FAILURE... BRAKE LIGHTS... POWER STEERING... POWER BRAKES. EVERYTHING DIES WITH NO WARNING. JUST DEAD! FIAT DODGE RAM KNOWS ABOUT THIS PROBLEM AND ARE ALLOWING THESE VEHICLES TO BE SOLD TO AN UNKNOWING PUBLIC. THE REASON I KNOW THIS IS BECAUSE WHEN THE DEALER CALLED THE STAR HOT LINE AT RAM THEY WERE TOLD EXACTLY WHERE TO GO…

Look up ODI 10785445 at NHTSA ↗

395.6%
ODI 11023764 · 8,325 mi

WHILE DRIVING DOWN HILL WITH LOAD, ENGINE DIED WITH NO WARNING LOST BRAKES AND STEERING.

Look up ODI 11023764 at NHTSA ↗

371.4%
ODI 11316474

LOSS OF THROTTLE FROM DEAD STOP AND WHILE AT VARYING SPEEDS, VEHICLE IS NOT THROWING ANY CODES. DEALER IS STUMPED AND HAS SENT ME AWAY IN A TRUCK THAT COULD CAUSE A SERIOUS ACCIDENT. IVE FILED A COMPLAINT WITH RAM TRUCKS/CHRYSLER FIAT BUT NOT GETTING MUCH TRACTION.

Look up ODI 11316474 at NHTSA ↗

3216.6%
ODI 11256465 · 300 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. WHILE DRIVING 65 MPH, THE RPMS INCREASED AND THE ENGINE REVVED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND MANUALLY SHIFTED THE GEARS IN ORDER TO RETURN TO THE CORRECT READING. IN ADDITION, THE COMPUTER SYSTEM THAT CONTROLLED THE RADIO AND CAMERA WOULD GLITCH AND HESITATED TO CHANGE VIEWS. ALSO, WHILE DRIVING APPROXIMATELY 40 MPH IN AN INTERSECTION, THE VEHICLE SUDDENLY ACCELERATED, DESPITE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE IGNITION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. …

Look up ODI 11256465 at NHTSA ↗

3320.4%
ODI 11372512 · 4,500 mi

HAVE A SQUEAK THAT STARTED ABOUT 200 MILES AGO, (HAVE 4900 MILE ON TRUCK). DID SOME RESEARCH AND MANY OTHER PEOPLE HAVE THIS PROBLEM WITH THE 2019-2020 CUMMINS 6.7 MOTOR. IT SEEMS TO BE SOME SORT OF PULLEY OR THE BELT. THE TRUCK IS BRAND NEW WITH ONLY 4900 MILES AND SHOULD NOT HAVE ANY SQUEAK COMING FROM THE BELTS OR PULLEY. PEOPLE ARE HAVING TO REPLACE PULLEYS AND BELTS 7 PLUS TIMES AND STILL THE PROBLEM HASN'T BEEN FIXED. DEALER I TOOK MY TRUCK TO COULDN'T FIX THE ISSUE. FCA NEEDS TO ADDRESS THIS.

Look up ODI 11372512 at NHTSA ↗

2624.1%
ODI 11429824

At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery and intake filter. Fire was put out with fire extinguisher and engine bay sprayed down by fire truck when they arrived on scene. Fire melted through battery case leaking battery acid, parts of the intake filter housing, all surrounding electrical wiri…

Look up ODI 11429824 at NHTSA ↗

3016.6%
ODI 11455502

DEF sensor malfunctions, threatening to limit vehicle to 5 mph or stop completely. This is because DEF fluid freezes in cold weather. Sensor reads that DEF tank is empty, even when it is full. Contacted local dealer who confirmed the issue and noted that it is a prevalent problem and he has a backlog of trucks with the same issue. I consider this a safety issue, as I could be stranded on the road in winter conditions or not have access to my vehicle in case of emergency. Google search shows that this is a significant issue affecting m…

Look up ODI 11455502 at NHTSA ↗

1122.4%
ODI 11536919

The contact owns a 2023 Ram 2500. The contact stated that the vehicle was produce without a dipstick to check his own oil. The contact called the dealer and was informed that he could not be sold a dipstick but that the vehicle could be serviced at the dealer. The contact stated that the failure to provide a dipstick had cost him additional money and had been an unnecessary inconvenience. The manufacturer was notified of the failure where they also gave him the same information. The vehicle had yet to be repaired. The failure mileage was 0.

Look up ODI 11536919 at NHTSA ↗

915.3%
ODI 11632298

Hydraulic Lifter failure at 10,500 miles.

Look up ODI 11632298 at NHTSA ↗

812.9%
ODI 11660943

When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/…

Look up ODI 11660943 at NHTSA ↗

416.0%
ODI 11698870

The Stereo Screen went black, unable to turn back on the dealership had to replace the entire stereo. In addition, flashing ODO and other indicators on the dash. The IDLE is out of control which shakes the whole truck. Since the screen does not work the backup camera is also off which makes it very hard to backup. The truck feels very different when the ODO is flashing and the screen is black. It is not dealer / transportation mode just FYI. The Truck was towed back to the dealership after a 16 day service visit for the first visit.

Look up ODI 11698870 at NHTSA ↗

Steering
3117.4%
ODI 10572743 · 5,000 mi

LEFT HOUSE DRIVING EAST ON 8200S WHEN APPROX 5200 W I LOST STEERING AND VEERED TO THE RIGHT, HITTING A STREET LIGHT AND SKIDDING ALONG A CONCRETE FENCE. I STOPPED, EXITED VEHICLE AND TWO MEN THAT WITNESSED COME UP AND SAID YOUR STEERING ARM BROKE, AT THE TIME I WAS IN SHOCK AND ATTRIBUTED THEM SAYING ARM BEING BROKE WAS RESULT OF ACCIDENT BUT THAT WOULD EXPLAIN WHY LOST CONTROL OF VEHICLE, I ASSUME THEY ALSO CALLED POLICE AS I NEVER MADE THE CALL AND OFFICER SHOWED UP ON SCENE. THE NEXT DAY I MET WITH AUTO BODY SHOP AND THEY WAS AS IN SHOCK A…

Look up ODI 10572743 at NHTSA ↗

8625.2%
ODI 10618452 · 100 mi

DRIVING ON IDAHO HIGHWAY 21, SPEED LIMIT IS 45 WITH SLOWER SPEEDS REQUIRED AROUND CORNERS DUE TO THE WINDY ROAD. I WAS TRAVELING SOUTH AT APPROX MILE POST 26 ABOUT TO ENTER A SHARP RIGHT HAND CORNER AND SUDDENLY THE STEERING WHEEL WAS COMPLETELY LOOSE AND ROTATED WITHOUT MAKING ANY CHANGES IN THE TRUCK DIRECTION. ONCE A REALIZED I COULD NOT TURN I QUICKLY SLAMMED ON THE BRAKES AND CAME TO A STOP ON THE OPPOSITE SHOULDER. I BASICALLY CROSSED THE ONCOMING TRAFFIC LANE AND STOPPED JUST BEFORE EXITING THE ROADWAY. I WAS VERY LUCKY THIS CORNER H…

Look up ODI 10618452 at NHTSA ↗

4219.6%
ODI 10691239 · 1,530 mi

THE TRUCK WANDERS AND DOES NOT STEER CORRECTLY. LOTS OF PLAY IN THE STEERING WHEEL. WHEN YOU TURN THE STEERING WHEEL VERY SLOWLY IT WONT EVEN TURN THE WHEELS. ITS A VERY SCARY SITUATION THAT COULD CAUSE A MAJOR LIFE TAKING WRECK IF TRAVELING AT HIGH SPEEDS. I KNOW MULTIPLE PEOPLE WITH THESE TRUCKS THAT HAVE THE SAME PROBLEM AND DODGE DOES NOTHING ABOUT IT. EVEN THOUGH UNDER WARRANTY THE DEALERSHIPS JUST TELL US THAT'S HOW TRUCKS DRIVE AND THAT CHRYSLER ISN'T AWARE OF ANY TYPE OF STEERING ISSUES. THE STEERING COMPONENTS NEED A RECALL. I'M APART …

Look up ODI 10691239 at NHTSA ↗

4316.7%
ODI 10851761 · 1,654 mi

B/T 15-20 MPH, THE ENGINE SHUTS OFF. NO WARNING, NO NOISE, OIL PRESSURE GAUGE GOES TO NOTHING, AND RPMS DROP TO 0. I LOOSE CONTROL OF STEERING AS WELL. EVERYTHING ELSE HAS POWER TO IT (RADIO, LIGHTS, ETC WORK) HAS HAPPENED 4 TIMES, 3 IN A ROW, SPENT 2 DAYS AT DEALER AND THEY COULDN'T FIND ANYTHING WRONG. HAPPENED THE 4TH TIME AND I HAVE IT ON VIDEO. ITS GOING BACK TO THE DEALER ON MONDAY FOR THEM TO TRY AGAIN. CHRYSLER DODGE IS AWARE OF IT, AND HASN'T CALLED TO SPEAK WITH ME OR RETURNED MY PHONE CALLS, ITS BEEN 2WKS.

Look up ODI 10851761 at NHTSA ↗

497.0%
ODI 11005391 · 326 mi

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO PULL TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH COUNTY RAM IN GILROY 455 AUTOMALL DRIVE, GILROY, CA 95020) WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CASTER FAILED AND NEEDED TO BE ADJUSTED OR A BALL JOINT NEEDED TO BE APPLIED. THE DEALER STATED THAT NO KNOWN SOLUTION WAS AVAILABLE. THE …

Look up ODI 11005391 at NHTSA ↗

823.2%
ODI 11190457 · 20,000 mi

TL* THE CONTACT OWNS A 2018 RAM 2500. THE CONTACT STATED THAT THE REARVIEW CAMERA SCREEN TURNED BLACK WHEN THE VEHICLE WAS PLACED IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, "ERROR" WOULD DISPLAY OCCASIONALLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP (7740 NE LOOP 820, FORT WORTH, TX 76180, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE CAMERA NEEDED AN UPDATE. THE UPDATE WAS PERFORMED FIVE TIMES, BUT FAILED EACH TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICL…

Look up ODI 11190457 at NHTSA ↗

115.7%
ODI 11307226 · 4,730 mi

TL* THE CONTACT OWNS A 2019 RAM 2500. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE INTO THE GARAGE, THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WAS TURNED TO THE EXTREME RIGHT, AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHEN THE STEERING WHEEL WAS TURNED CLOCKWISE TO THE EXTREME RIGHT AND THE VEHICLE WAS IN REVERSE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEW HOLLAND CHRYSLER DODGE JEEP RAM LOCATED AT 508 W MAIN ST, NEW HOLLAND, …

Look up ODI 11307226 at NHTSA ↗

106.2%
ODI 11337107 · 500 mi

THE VEHICLE RANDOMLY NAVIGATES LEFT OR RIGHT WITHOUT WARNING, ALSO THE STEERING WHEEL HAS ALMOST NOT AFFECT TO THE VEHICLE GOING STRAIGHT. THIS HAPPENED WHEN THE VEHICLE IS IN MOTION, ROAD CONDITION DOES NOT MATTER IT IS AFFECTED ON BOTH CITY ROADS AND HIGHWAY ROADS. VERY DANGEROUS WHEN ON THE HIGHWAY PULLING A TRAILER.

Look up ODI 11337107 at NHTSA ↗

54.6%
ODI 11467743

traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.

Look up ODI 11467743 at NHTSA ↗

73.9%
ODI 11474273

When turning on a highway exit ramp approximately 60mph Adaptive steering may have caused vehicle to not turn adequately and begin to go off the road. Lane keep assist failed to keep or even attempt to keep vehicle in lane and on the road. Adaptive steering may have prevented corrective action to prevent incident. Vehicle struck a guard rail as a result which potentially could have been fatal. No testing, investigation, or inspection has been conducted at this time. No warnings or messages were displayed.

Look up ODI 11474273 at NHTSA ↗

510.2%
ODI 11647013

The contact owns a 2023 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V199000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect…

Look up ODI 11647013 at NHTSA ↗

11.7%
ODI 11656638 · 50 mi

The contact owns a 2024 Ram 2500. The contact stated while driving at various speeds, the steering wheel was aggressively pulling to the right. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and the contact was informed that the rear track bar, and the frame were faulty and needed to be replaced. The frame was repaired; however, the rear track bar was not replaced because the parts were not available. The contact was advised that only aftermarket parts were available; however, the contact …

Look up ODI 11656638 at NHTSA ↗

34.8%
ODI 11683449

When turn signal auto-cancels (completion of turn), the opposite side turn signal will SOMETIMES erroneously enable. This can be consistently reproduced when completing a turn (returning wheel to center) quickly. Slow turns do not cause the problem. Took to dealer and showed them how to reproduce... In park, just turn on signal then simulate turning then returning to center quickly. Dealer tested another 2025 on the lot and confirmed same behavior. They told me this is normal behavior. This happens sometimes under normal driving conditions an…

Look up ODI 11683449 at NHTSA ↗

00.0%

No examples available for this selection.

Unknown Or Other
2312.9%
ODI 10744481 · 2,700 mi

ON 11/05/2014 I WAS DRIVING AND TURNED ON THE HEATER TO THE TRUCK AND STARTED TO SMELL A STRONG ODOR OF DIESEL FUEL . I LOOKED AT THE FUEL GAUGE AND SAW I HAD FUEL SO I PULLED OVER AND STOPPED. I LOOKED EVERY WHERE ON THE TRUCK AND ON THE GROUND I COULDN'T FIND ANY THING BUT YOU COULD SMELL IT REAL BAD. THE NEXT DAY ON 11/06/2015 I CALLED THE CHRYSLER 800 NUMBER [phone removed] MY SELF AND SPOKE TO XXXX I EXPLAINED WHAT HAD HAPPED AND ASKED ARE YOU HAVING ANY PROBLEMS LIKE THAT . HE SAID "HOLD ON AND SAID HE NEVER HEARD OF THAT AND THEIR WHE…

Look up ODI 10744481 at NHTSA ↗

267.6%
ODI 10745593 · 13,000 mi

SERVICE AIRBAG SYSTEM LIGHT COMES ON CONSTANTLY. I HAVE TAKEN IT TO THE DEALER AND THEY CANNOT FIND AN ISSUE. IT IS NOT ONLY ANNOYING, BUT FLAT OUT SCARES ME TO THINK THAT THE AIRBAGS COULD INADVERTENTLY DEPLOY, OR FAIL WHEN NEEDED. THERE IS NO RECALL ON THE VEHICLE, NOR CAN THE DEALER MAKE HEADS OR TAILS OF THE ISSUE.

Look up ODI 10745593 at NHTSA ↗

188.4%
ODI 10776701 · 8,600 mi

INTEGRATED TRAILER BRAKE CONTROLLER DOES NOT APPLY FULL VOLTAGE TO ELECTRIC TRAILER BRAKES. I HAD AN 8% GRADE TO DECEND AND WHEN I STOPPED TO CHECK MY TRAILER BRAKES I COULD EASILY OVERPOWER THEM WHEN SET TO MAX GAIN AND 100% APPLIED WITH SLIDER. WHEN I GOT HOME I RESEARCHED AND FOUND I AM NOT THE ONLY RAM OWNER EXPERIENCING THIS. WHEN I CHECKED THE VOLTAGE I COULD ONLY GET 9.3V ON LIGHT ELECTRIC SETTING AND ONLY 7.4V ON HEAVY ELECTRIC. TOWING THE SAME TRAILER AS MY FATHER'S 2012 RAM WITH INTEGRATED TRAILER BRAKE CONTOLLER I HAVE TO USE 6.5 GAI…

Look up ODI 10776701 at NHTSA ↗

3312.8%
ODI 10883025 · 3,200 mi

FACTORY INTEGRATED TRAILER BRAKE CONTROLLER IS UNABLE TO SAFETY STOP A 10,000 LB TRAILER. HAVE TRIED MULTIPLE DIFFERENT TRAILERS WITH THIS TRUCK AND SAME RESULTS. TRUCK CANNOT SAFETY STOP THE TRUCK AND TRAILER COMBINATION SAFELY, THE TRAILER PUSHES THE COMBINATION THROUGH A STOPLIGHT. EVEN WITH TRAILER BRAKE SETTINGS SET AT THE MAX, STILL DOES NOT SAFELY STOP THE VEHICLE. HAVE BEEN TO DEALER WITH THIS ISSUE, STATE THE THE SYSTEM IS WORKING AS DESIGNED AND REFUSE TO ACKNOWLEDGE THAT THERE IS A SAFETY ISSUE

Look up ODI 10883025 at NHTSA ↗

304.3%
ODI 11019941 · 400 mi

TRUCK HAS MAJOR VIBRATION BETWEEN 60 TO 80 MPH. DEALER HAS ATTEMPTED TO FIX 3 TIMES WITH 2 TIRE REBALANCING AND 1 LOAD FORCE REBALANCE. NONE HAVE IMPACTED VIBRATION. NOW VIBRATION IS WORSE AND IS IMPACTING DRIVABILITY. COMPLAINT TICKET IS IN WITH FCA # 32159244. DEALER HAS ENTERED STAR TICKET 8/24/17. TRUCK CURRENT MELANGE IS 3223, AND WAS JUST PURCHASED IN JUNE 2017.

Look up ODI 11019941 at NHTSA ↗

1034.0%
ODI 11160610 · 500 mi

THE FCA BASED UCONNECT SYSTEM WITH THE 5 YEAR SIRIUSXM TRAVEL LINK SUBSCRIPTION HAS A FATAL SOFTWARE ERROR WITH NO SOLUTION. IT FORCES PERSISTENT "WEATHER UPDATES", EVERY COUPLE OF MINUTES, WHICH ARE A FULL SCREEN BLOCKING NOTIFICATIONS REQUIRING THE DRIVER TO PHYSICALLY INTERACT WITH THE SCREEN TO REGAIN ACESS. THESE APPEAR ON ANY SCREEN: GPS, RADIO, BACKUP CAMERA ETC. AND WILL NOT STOP. THERE IS NO MENU CONTROL TO AFFECT THE PROBLEM, NO ABILITY FOR DEALER TO AFFECT, SIRIUS XM WILL NOT CANCEL UNDER ANY CIRCUMSTANCES OR DEMANDS. THIS FLAW CAUSE…

Look up ODI 11160610 at NHTSA ↗

2513.0%
ODI 11301631 · 11,000 mi

UCONNECT 12" SCREEN REPEATEDLY RESTARTS WITHOUT NOTICE. VEHICLE NAVIGATION, CLIMATE CONTROL. BACKUP CAMERA, 360 DEGREE CAMERA, BLUETOOTH PHONE AND SEAT CONTROLS ARE ALL TIED INTO THE UCONNECT SYSTEM.

Look up ODI 11301631 at NHTSA ↗

2012.3%
ODI 11327290 · 750 mi

VEHICLE ENGAGES THE FORWARD COLLISION WARNING AND ACTIVE BRAKING AT REDUCED SPEEDS WHEN TURNING INSIDE OF A PARKING GARAGE. NUMEROUS COMPLAINTS ONLINE CONFIRM SIMILAR INSTANCES. I HAD TO MANUALLY TURN OFF THE FORWARD COLLISION ACTIVE BREAKING JUST BECAUSE IT WAS SO SENSITIVE I WAS NOT ABLE TO MOVE AT ANY SPEED INSIDE OF A PARKING GARAGE (PARTICULARLY WHEN APPROACHING A CORNER TO MOVE UP IN LEVELS) WITHOUT THE ACTIVE BRAKING OCCURRING. ANY VEHICLE FOLLOWING WOULD BE AT INCREASED RISK OF COLLIDING WITH MY VEHICLE. *TR

Look up ODI 11327290 at NHTSA ↗

87.4%
ODI 11437427

Electronic tailgate has unlatched itself and fallen open while driving 5 times now twice now resulting in damage and things falling out of rear of truck onto highway

Look up ODI 11437427 at NHTSA ↗

2312.7%
ODI 11450363

After winter snow 3 inches when electric deployed running boards were deployed to enter vehicle when stepping on to the running board ir was found to be covered is black ice. This caused loss of traction and slipping. No injuries occurred but were very likely if not for some luck. The current design allows for melting snow to drip down rhe doors and freeze on the running boards that are recessed under the truck.

Look up ODI 11450363 at NHTSA ↗

48.2%
ODI 11540704

When the vehicle is shifted into reverse, regardless of brightness settings, the back up camera becomes incredibly bright with no way to adjust. The problem being that when in dark/night time conditions and backing up a trailer, the back up camera screen has to be covered in order to see out of the vehicle to safely back up. No incident has occurred currently.

Look up ODI 11540704 at NHTSA ↗

46.8%
ODI 11693092

While driving my Ram 2500 completely shut off just like I had hit the engine stop button. Luckily, I was traveling at a low speed at the time, so I was able to coast to a complete stop, put the truck in park on the side of the road. I was then able to restart the vehicle and resume driving without any more issues.

Look up ODI 11693092 at NHTSA ↗

1219.4%
ODI 11660943

When letting off the gas and coasting to turn on a road around 10 mph, vehicle motor shut off and lost power steering control. Vehicle alerted to place vehicle in park, press break and push start button. Vehicle started back with no issues. Reported to dealer, dealer picked up and stated they could not find any issues and returned to me. Following day while going to work vehicle again shut off when pulling up to a gate entry and then again approaching my return to home at stop sign. All three times vehicle was under 15 mph and approaching turn/…

Look up ODI 11660943 at NHTSA ↗

00.0%

No examples available for this selection.

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
ComponentMileage range (25th–75th percentile)MedianUsable recordsExamples
Electrical SystemToo few reports for a range48,000 mi3 (sparse)
ODI 11441016 · 10,200 mi

The contact owned a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V798000 (Electrical System). The contact stated that while attempting to start the vehicle with a fob key from inside his residence, he did not hear the engine start. The contact looked outside when he noticed there were flames coming from underneath the hood. The fire department extinguished the fire. A fire department report was filed. The vehicle remained in the contact's driveway, not yet deemed totaled by the insurance company. Prior to the fai…

Look up ODI 11441016 at NHTSA ↗

ODI 11525880 · 48,000 mi

The contact owns a 2021 Ram 2500. The contact stated that the check engine warning light was illuminated. The contact also stated that the remote start was inoperable. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 48,000…

Look up ODI 11525880 at NHTSA ↗

ODI 11644856 · 62,000 mi

The contact owns a 2021 Ram 2500. The contact stated that the vehicle was plugged in charging for about 15 minutes and unoccupied when it suddenly caught fire. The contact noticed smoke emerging from the vehicle. There were no warning lights illuminated before the failure. There were no reported injuries. The fire department was able to extinguish the fire. The contact mentioned that the fire spread to the home causing damage. There was no police report filed, crash, or air bag deployment. The vehicle was previously taken to the local dealer fo…

Look up ODI 11644856 at NHTSA ↗

EngineToo few reports for a range45,000 mi4 (sparse)
ODI 11500473 · 50,000 mi

The contact owns a 2021 Ram 2500. The contact stated while approaching a stop sign or stop light, the vehicle stalled. The vehicle had to be placed in park and restarted. While driving at an undetermined speed, the vehicle stalled. There were no warning lights illuminated. Additionally, the rim cover had detached from the wheel. The vehicle was taken to the local dealer however, the mechanic was unable to retrieve any fault codes. The vehicle was not repaired. The dealer was informed that the rim covers were not replaceable, and that the rim ne…

Look up ODI 11500473 at NHTSA ↗

ODI 11513207 · 42,000 mi

The contact owns a 2021 Ram 2500. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 22V835000 (Power Train) he became aware that the replacement dipstick was 15-inches long instead the previous 44-inches in length. Additionally, the dipstick stated that it was not intended to check the transmission fluid level. The manufacturer was notified of the issue and advised the contact to take the vehicle to dealer to have the fluid level checked. The contact was not provided information for the change in the dipstick. …

Look up ODI 11513207 at NHTSA ↗

ODI 11518082 · 14,000 mi

The contact owns a 2021 Ram 2500. The contact stated that on multiple occasions while driving at various speeds, the vehicle started to decelerate inadvertently while the accelerator pedal was depressed. The vehicle then lost motive power. The contact stated that the vehicle failed to exceed 10 MPH. The contact then stated that a message appeared on the instrument panel, indicating to “See Dealer - Exhaust Filter Clogged”. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel pu…

Look up ODI 11518082 at NHTSA ↗

Fuel/Propulsion SystemToo few reports for a range19,000 mi1 (sparse)
ODI 11406962 · 19,000 mi

2020 RAM 2500 DIESEL 1900 MILES BEGAN TO LOSE POWER WHILE TRAVELING 70MPH ON THE EXPRESSWAY. I ATTEMPTED TO ACCELERATE TO NO AVAIL. I WAS TRAVELING IN THE FAST LANE AND CAUSED SERVAL VEHICLES TO ABRUPTLY CHANGE LANES AS TO NOT MAKE CONTACT WITH THE TRUCK. I ATTEMPTED TO EXIT THE ROAD, CHANGING MULTIPLY LANES, THE VEHICLE CONTINUED TO LOSE POWER BECOMING A HAZARD TO MOVING TRAFFIC. I WAS ABLE TO MANEUVER THE VEHICLE OFF THE ROAD. THE TRUCK WAS SHAKING AND SPUTTERING. I TURNED OFF THE TRUCK AND ATTEMPTED TO RESTART. THE TRUCK WOULD TURN …

Look up ODI 11406962 at NHTSA ↗

Service BrakesToo few reports for a range45,000 mi2 (sparse)
ODI 11493974 · 60,000 mi

The contact owns a 2021 Ram 2500. The contact stated while driving 60 MPH, he heard an abnormal noise from the front passenger’s side of the vehicle. The contact stated the brake control warning light was illuminated. The contact was attempting to park on the side of the road but while depressing the brake pedal, the vehicle failed to stop as designed. The contact started downshifting and used the parking brake to stop the vehicle. The vehicle was not drivable. The contact towed the vehicle to his residence and had an independent mechanic inspe…

Look up ODI 11493974 at NHTSA ↗

ODI 11507667 · 30,000 mi

The contact owns a 2021 Ram 2500. The contact stated while driving approximately 30 MPH, the vehicle lost ABS functionality. The contact stated that while depressing the brake pedal, the vehicle failed to slow as needed, causing the vehicle to rear-end another vehicle. The contacted stated that the driver of the other vehicle sustained unknown injuries while the contact sustained neck and back injury. The contact stated that there was no police report filed. The vehicle was towed to an independent mechanic but was not diagnosed nor repaired. Th…

Look up ODI 11507667 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

25V765000 · 2025-11-064 reports2024-112026-10

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples
Monthly complaint and recall timeline
MonthComplaintsCampaigns announcedExamples
2024-111None
ODI 11627658

Transmission sometime do not go in gear

Look up ODI 11627658 at NHTSA ↗

2024-122None
ODI 11630801

August of 2023 I took my truck in for a check engine light. The dealership diagnosed it and said my def tank senor is turning on the check engine light. They repaired it, when I picked up the truck they told me that "it was burnt out" and replaced the part. Now 14 months later it's having the same issue. Wondering if other ram 2500 owners are having this same issue and if it is a repetitive issue. The repair cost me over $963.00 dollars.

Look up ODI 11630801 at NHTSA ↗

ODI 11632320

The engine cam and lifters are bad. Engine started knocking with only 30,000 miles. Had to have lifters and cam replaced

Look up ODI 11632320 at NHTSA ↗

2025-011None
ODI 11639083

Heater quit working on driver side only. Still heats on passenger side. Took it into an ASE mechanic and they said they have seen multiple RAM trucks with this same problem. It isn't the heater or heater core. It is the Cooling system - gaskets failed, and coolant sprays across intake.

Look up ODI 11639083 at NHTSA ↗

2025-023None
ODI 11641149

The engine has had camshaft and lifter failure multiple times. The dealership has replaced the camshaft and lifters twice already , and now they have failed a 3rd time which has lead to metal in oil lubrication system. This has caused further damage to the engine crankshaft bearings, in my case the engine was still running with a tapping/knocking noise. However, this can result in engine locking up and causing vehicle to no longer operate. In the event of engine failure this heavy duty truck will have no power steering or power brakes, leading …

Look up ODI 11641149 at NHTSA ↗

ODI 11644773

Steering wheel started to make a snap noise when being turn either to the left or right. Didn't happen every turn but would come and go and became more frequent. Took to dealer for diagnosis and they said it's the same noise the 1500s have when the clock spring failed or broke. He tried to see if we had that recall since it was on some 1500s and some 2500s but ours wasnt so we had to pay out of pocket.

Look up ODI 11644773 at NHTSA ↗

ODI 11644856 · 62,000 mi

The contact owns a 2021 Ram 2500. The contact stated that the vehicle was plugged in charging for about 15 minutes and unoccupied when it suddenly caught fire. The contact noticed smoke emerging from the vehicle. There were no warning lights illuminated before the failure. There were no reported injuries. The fire department was able to extinguish the fire. The contact mentioned that the fire spread to the home causing damage. There was no police report filed, crash, or air bag deployment. The vehicle was previously taken to the local dealer fo…

Look up ODI 11644856 at NHTSA ↗

2025-030None

No examples available for this selection.

2025-041None
ODI 11657727

Imminent lifter failure. Has a very loud tick. This is a very common and almost always catastrophic failure. This is on the 6.7L Cummins engine

Look up ODI 11657727 at NHTSA ↗

2025-051None
ODI 11658575

Tailgate was repaired in February 2025 for issue under 22V-904 and then after the repairs were completed my tailgate dropped again resulting in damage to my tailgate.

Look up ODI 11658575 at NHTSA ↗

2025-064None
ODI 11664192

Backup camera fails to activate when vehicle is put in reverse gear

Look up ODI 11664192 at NHTSA ↗

ODI 11666809

I have a seized brake caliper that is a direct result of a faulty brake hose. The brakes were looked at by a brake specialist business and I was told the brake hoses had to be replaced as well as the calipers, rotors and pads on the front. I took it to the Lake City, Florida dealer looking for a recall after reading online that some 2021 Ram 2500 trucks had brake hose recalls. They told me there was no recall on my particular truck for brake issues. However, when they quoted me there price and reason they needed to repair is that it had a seize…

Look up ODI 11666809 at NHTSA ↗

ODI 11667678

TRANSMISSON MAKES A WHINING NOISE WHEN SHIFTING GEARS WHEN EXCELERATING. I HAVE TAKEN IT TO THE LOCAL RAM DEALERSHIP 4X NOW. FCA DID APPROVE A SMALL TRANSMISSION PART REPAIR, BUT UNFORTUNALTY IT DID NOT FIX THE PROBLEM.

Look up ODI 11667678 at NHTSA ↗

2025-071None
ODI 11675291

The Transmision went out at 80k miles leaving me stranded. They did correct the issue. However, thought that I would report this because I was in traffic causing and almost wrecked

Look up ODI 11675291 at NHTSA ↗

2025-080None

No examples available for this selection.

2025-092None
ODI 11684649

Leather dash is delaminating and shrinking starting at the defrost vents. This appears to impact the passenger airbag deployment. Chrysler/Stellantis is aware of the issue, but considers the dash to be an accessory and refuses to correct if not under warranty.

Look up ODI 11684649 at NHTSA ↗

ODI 11689556

After starting the vehicle, fire smell came into the cab. After exiting the vehicle smoke was coming from the engine. The engine caught on fire and car was totaled within 10 minutes.

Look up ODI 11689556 at NHTSA ↗

2025-101None
ODI 11695035

My vehicle was repaired for a known recall related to the tailgate unlatching issue. NHTSA ID Number: 22V904000 This repair was completed, and then my tailgate continued to open unexpectedly. I have taken it back to the dealership after damage was caused to my tailgate when it fell while I was driving. They have denied my claim and continue to advise that it was repaired when, in fact, I have still been experiencing issues with it. I would like to have my tailgate damage repaired and realgind properly.

Look up ODI 11695035 at NHTSA ↗

2025-11025V765000

No examples available for this selection.

2025-121None
ODI 11703074

I am reporting a serious safety issue with my 2021 Ram 2500 (VIN: [XXX] ). The truck has experienced three separate transmission failures within a few months. Each time the transmission was replaced, the vehicle failed again shortly afterward. At one point, the dealership returned the truck to me without transmission fluid, causing additional internal damage and creating an extreme safety risk. I have also had steering issues since the truck was new, which continue today despite multiple service attempts. Shortly after purchase, the truck dev…

Look up ODI 11703074 at NHTSA ↗

2026-013None
ODI 11708630

The lifters failed at 64,000 miles they where replaced under warranty. but now the lifters are making noise again with 71,000 miles since replaced. it’s a bad design that could be fixed permanently with the right parts! No warning lights just failure.

Look up ODI 11708630 at NHTSA ↗

ODI 11708827

The rear right seat belt became stuck and would not release, trapping my [XXX] son. Although the buckle was unlatched, he was entangled in the seat belt, and the retraction system would not loosen. The vehicle was stationary at the time of the incident. Due to the inability to safely release the seat belt, emergency services were contacted. Police and fire department personnel responded to the scene and conducted an assessment. Based on their evaluation, they determined that the safest and most appropriate course of action was to cut the seat…

Look up ODI 11708827 at NHTSA ↗

ODI 11713474

Front right wheel detached while driving on the highway - going about 45mph due to snow on roadway. We are glad no one was injured. All the lugs had come off the wheel. Now need wheel and rim replacement, and new hub assembly and lugs. It will be repaired at the dealer where we bought the vehicle new, Ed Tomko in Avon, OH. The service dept there has looked at it and gave the diagnosis. No warning indicators. Reporting because we saw a similar issue as recall for different lines of the same year Ram trucks. Wondering if the 2500 is also…

Look up ODI 11713474 at NHTSA ↗

2026-020None

No examples available for this selection.

2026-032None
ODI 11725303

Ram is refusing to repair and item on my truck egr cooler is cracked, leaking and burning coolant. They have recalled every year model but mine. All have same issue, all have same part and part number. Dealership suggested I contact NTSB to see if I could get it recalled. It is said to cause ifres in some trucks

Look up ODI 11725303 at NHTSA ↗

ODI 11726100

Vehicle caught fire while engine was running, vehicle idling. Vehicle is a total loss. Prior NHTSA complaints regarding these vehicles causing fire from electrical components under the hood. Unknown if fire was due to electrical or leaking fuel issues under the hood. Major safety risk to occupants, especially children in car seats. Fire became out of control and burned the interior of the vehicle to bare metal. There were no injuries in this incident. This report being submitted by Law Enforcement on owners behalf. Full report from Law Enfor…

Look up ODI 11726100 at NHTSA ↗

2026-042None
ODI 11731733

THE VEHICLE HAS UNEVEN RESPONSE WHEN TURNING OR DRIVING DOWN THE ROAD TURN SIGNALS DO NOT CANCEL PROPERLY AND IT HAS A PERSISTENT CLICKING SOUND COMING FROM THE STEERING COLUMN. MY SAFETY IS AT RISK AS THE STEERING ISNT CONSISTENT WHILE DRIVING. VEHICLE WAS INSPECTED BUT THEIR TECHNICIANS WERE UNABLE TO FIND ANY OF THE ONGOING PROBLEMS WITH THIS VEHICLE INCLUDING WORN SUSPENSION COMPONENTS.THIS PERSISTENT PROBLEM WITH THE STEERING AND CLICKING SOUND HAS BEEN ONGOING SINCE BEFORE I PURCHASED THE VEHICLE BACK IN DECEMBER WITH MULTIPLE CLUES AFTER…

Look up ODI 11731733 at NHTSA ↗

ODI 11734218

The 68RFE automatic transmission in this 2021 Ram 2500 6.7L Cummins fails to engage reverse when the transmission reaches operating temperature. When the gear selector is placed in reverse and the accelerator is applied, the engine revs but the truck does not move. The defect is intermittent and temperature-dependent, which means it cannot be predicted or avoided by the driver. The vehicle is used to tow an enclosed cargo trailer weighing approximately 7,000 pounds.The safety risk: inability to engage reverse on demand creates a hazard in any s…

Look up ODI 11734218 at NHTSA ↗

2026-050None

No examples available for this selection.

2026-061None
ODI 11744491

There was a tailgate recall for the tailgate falling down potentially spilling cargo onto the road. The dealership Autonation Dodge in [XXX] tried fixing the recall multiple times but the tailgate kept falling down after they tried to fix it 2 or 3 times. Now they're trying to make me sign a service fee authorization which I don't agree with because either the recall isn't fixed, or there are other issues that can cause the tailgate to fall down which should be included in this recall because they can potentially cause the same dangerous situat…

Look up ODI 11744491 at NHTSA ↗

2026-073None
ODI 11751811

This problem first occurred on a state highway in [XXX] in 2023 and again in 2026 (this incident.) While driving south on XXX, there was an undulation/slight bump in the interstate while in a mild right hand curve. My vehicles brakes engaged without my input and slowed me down from 70mph to 35mph with traffic behind me. My gas accelerator and brake pedal were unresponsive from user input. At no point was my vehicle out of control to trigger such aggressive braking from my ESC, ERM, or ABS. The concern here is that thankfully this was on dry roa…

Look up ODI 11751811 at NHTSA ↗

ODI 11753071 · 34,000 mi

The contact owns a 2021 Ram Promaster 2500. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention) and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure m…

Look up ODI 11753071 at NHTSA ↗

ODI 11753967

The contact owns a 2021 Ram ProMaster 2500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, and the contact was informed that the repair might take 2 or 3 days to be completed. The dealer was only able to pay for a rental vehicle for two days. The contact …

Look up ODI 11753967 at NHTSA ↗

2026-080None

No examples available for this selection.

2026-093None
ODI 11762597

There is a known issue with the Ram Power Wagon locking differential system where the electronic locking differential wiring harness will fault one of three ways. The first being that the wiring harness is two short so when the rear axle articulates there isn't enough slack therefore causing the plug in the diff housing to fail. The second is that sensor inside the housing faults due to gear oil build up on the sensor. Finally the third if the locker wiring inside the housing wears out causes the locker to fault. Any of these three issues cause…

Look up ODI 11762597 at NHTSA ↗

ODI 11763494

I am writing to formally follow up regarding complaint/case number 97989810 through Dodge and to request that this matter be elevated for a complete technical review concerning my 2021 Ram 2500 6.7L Cummins, VIN [XXX]. Time - Line PRIOR FACTORY-WARRANTY REPAIR The XXX factory-warranty repair is an important part of this vehicle's mechanical history. That repair involved the timing-cover/timing-gear-case area and front crankshaft seal. As part of that repair, the harmonic balancer/vibration damper was removed and reinstalled. Approximately 26,…

Look up ODI 11763494 at NHTSA ↗

ODI 11766669

ABS/Forward Collision/Traction Control/4WD/Cruise Control warning lights on. Braking is inconsistent. Sometimes hard to brake, sometimes brake pedal is real spongy and will go almost to floor.

Look up ODI 11766669 at NHTSA ↗

2026-10 (partial)0None

No examples available for this selection.

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

No complete months meet the spike thresholds for this selection.

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Age 0Age 1Age 2129 reports

2022: 129 complaints · 2023: 39 complaints

Equal observation windows
Model yearThrough age 0Through age 1Through age 2
20223497129
2023123139
Date coverage across each selected cohort
Date basis for all complaints in selected model years
YearIncident dates usedFiling date fallbacksExcluded dates
202217902
20234900

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
ComponentElectrical SystemEnginePower TrainFuel/Propulsion SystemService BrakesStructure:BodyUnknown Or OtherSteering
Electrical System—
8
ODI 11429824

At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery and intake filter. Fire was put out with fire extinguisher and engine bay sprayed down by fire truck when they arrived on scene. Fire melted through battery case leaking battery acid, parts of the intake filter housing, all surrounding electrical wiri…

Look up ODI 11429824 at NHTSA ↗

ODI 11442452

Driving highway speed and truck shut off completely. Took to dealer, no issues found. 800 miles later driving highway speed truck shut off again. Took to dealer, no issues found so far. Complete loss of power, power steering, power brakes, etc. Display read, "Press brake and push button to start" while coasting in neutral both times.

Look up ODI 11442452 at NHTSA ↗

ODI 11506551

A high percentage of Ram owners with the 6.7 Cummins Engine are removing the Grid Heater due to a weak bolt that, over time becomes weak and falls down into the intake of the engine. The bolt will go directly into the engine block and cause catastrophic damage. There is an aftermarket fix which is a heater element installed into the intake horn itself instead of directly on top of the flat intake surface.

Look up ODI 11506551 at NHTSA ↗

13
ODI 11511259

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11511259 at NHTSA ↗

ODI 11512818

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11512818 at NHTSA ↗

ODI 11516761

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11516761 at NHTSA ↗

3
ODI 11442452

Driving highway speed and truck shut off completely. Took to dealer, no issues found. 800 miles later driving highway speed truck shut off again. Took to dealer, no issues found so far. Complete loss of power, power steering, power brakes, etc. Display read, "Press brake and push button to start" while coasting in neutral both times.

Look up ODI 11442452 at NHTSA ↗

ODI 11527847

I was at a stop light. When I went to go, Truck Stalled for No reason and I lost All control. No steering, No brakes, and it would NOT start until I came to a full stop after almost getting side swiped by oncoming cars in opposite lane, of which I rolled into

Look up ODI 11527847 at NHTSA ↗

ODI 11580670

My 2021 Ram 2500 6.7 truck quit on me driving down the road. When I raised the hood I could smell burned wires and see smoke. Luckily, it was raining or I think my truck would have burned up. I noticed melted plastic and burned wires on the drivers side of the truck. This particular truck had an Electrical system recall and shows to have been completed. (Safety Recall 13A/NHTSA 23V-060) If this recall was completed, maybe something else needs to be checked out. The truck is currently at a dealership to be repaired, but I will still be scared of…

Look up ODI 11580670 at NHTSA ↗

000
2
ODI 11526286

Fire on sliding portion of read window. Short on connection point of wiring harness for defroster. Dealer verified and confirmed. All has been documented. Also has had PCM and other electrical components real places two times now, along with other electrical issues that are still ongoing since time of purchase back in March of 2021. John L. Sullivan of Yuba City refuses to do work or rectify this issue. Ryan Triebess, the service manager, has a personal attachment to online reviews and refuses work to any paying customer that voices their dissa…

Look up ODI 11526286 at NHTSA ↗

ODI 11731733

THE VEHICLE HAS UNEVEN RESPONSE WHEN TURNING OR DRIVING DOWN THE ROAD TURN SIGNALS DO NOT CANCEL PROPERLY AND IT HAS A PERSISTENT CLICKING SOUND COMING FROM THE STEERING COLUMN. MY SAFETY IS AT RISK AS THE STEERING ISNT CONSISTENT WHILE DRIVING. VEHICLE WAS INSPECTED BUT THEIR TECHNICIANS WERE UNABLE TO FIND ANY OF THE ONGOING PROBLEMS WITH THIS VEHICLE INCLUDING WORN SUSPENSION COMPONENTS.THIS PERSISTENT PROBLEM WITH THE STEERING AND CLICKING SOUND HAS BEEN ONGOING SINCE BEFORE I PURCHASED THE VEHICLE BACK IN DECEMBER WITH MULTIPLE CLUES AFTER…

Look up ODI 11731733 at NHTSA ↗

Engine
8
ODI 11429824

At a stop light after 10 min of normal driving on country and city roads my truck started smoking from front passenger wheel well. Smoke intensified and quickly turned black. Immediately pulled over and found flames burning through front passenger wheel liner and from around passenger side battery and intake filter. Fire was put out with fire extinguisher and engine bay sprayed down by fire truck when they arrived on scene. Fire melted through battery case leaking battery acid, parts of the intake filter housing, all surrounding electrical wiri…

Look up ODI 11429824 at NHTSA ↗

ODI 11442452

Driving highway speed and truck shut off completely. Took to dealer, no issues found. 800 miles later driving highway speed truck shut off again. Took to dealer, no issues found so far. Complete loss of power, power steering, power brakes, etc. Display read, "Press brake and push button to start" while coasting in neutral both times.

Look up ODI 11442452 at NHTSA ↗

ODI 11506551

A high percentage of Ram owners with the 6.7 Cummins Engine are removing the Grid Heater due to a weak bolt that, over time becomes weak and falls down into the intake of the engine. The bolt will go directly into the engine block and cause catastrophic damage. There is an aftermarket fix which is a heater element installed into the intake horn itself instead of directly on top of the flat intake surface.

Look up ODI 11506551 at NHTSA ↗

—
2
ODI 11708630

The lifters failed at 64,000 miles they where replaced under warranty. but now the lifters are making noise again with 71,000 miles since replaced. it’s a bad design that could be fixed permanently with the right parts! No warning lights just failure.

Look up ODI 11708630 at NHTSA ↗

ODI 11763494

I am writing to formally follow up regarding complaint/case number 97989810 through Dodge and to request that this matter be elevated for a complete technical review concerning my 2021 Ram 2500 6.7L Cummins, VIN [XXX]. Time - Line PRIOR FACTORY-WARRANTY REPAIR The XXX factory-warranty repair is an important part of this vehicle's mechanical history. That repair involved the timing-cover/timing-gear-case area and front crankshaft seal. As part of that repair, the harmonic balancer/vibration damper was removed and reinstalled. Approximately 26,…

Look up ODI 11763494 at NHTSA ↗

6
ODI 11442452

Driving highway speed and truck shut off completely. Took to dealer, no issues found. 800 miles later driving highway speed truck shut off again. Took to dealer, no issues found so far. Complete loss of power, power steering, power brakes, etc. Display read, "Press brake and push button to start" while coasting in neutral both times.

Look up ODI 11442452 at NHTSA ↗

ODI 11527847

I was at a stop light. When I went to go, Truck Stalled for No reason and I lost All control. No steering, No brakes, and it would NOT start until I came to a full stop after almost getting side swiped by oncoming cars in opposite lane, of which I rolled into

Look up ODI 11527847 at NHTSA ↗

ODI 11552373

The flexible section of the exhaust coming from the engine that connects to the rigid sections of exhaust that contains the DPF components developed a hole in it. I reported that exhaust was smelled inside my cab and that sooty smoke could be seen coming up by my passenger side front window for almost a month. The Ram dealership told me the first two times I took it there that it was normal for regens to create smokey conditions. It was not til the third trip to the dealer, after being treated for bronchitis, GI problems, and extreme fatigue wi…

Look up ODI 11552373 at NHTSA ↗

00
3
ODI 11552373

The flexible section of the exhaust coming from the engine that connects to the rigid sections of exhaust that contains the DPF components developed a hole in it. I reported that exhaust was smelled inside my cab and that sooty smoke could be seen coming up by my passenger side front window for almost a month. The Ram dealership told me the first two times I took it there that it was normal for regens to create smokey conditions. It was not til the third trip to the dealer, after being treated for bronchitis, GI problems, and extreme fatigue wi…

Look up ODI 11552373 at NHTSA ↗

ODI 11726100

Vehicle caught fire while engine was running, vehicle idling. Vehicle is a total loss. Prior NHTSA complaints regarding these vehicles causing fire from electrical components under the hood. Unknown if fire was due to electrical or leaking fuel issues under the hood. Major safety risk to occupants, especially children in car seats. Fire became out of control and burned the interior of the vehicle to bare metal. There were no injuries in this incident. This report being submitted by Law Enforcement on owners behalf. Full report from Law Enfor…

Look up ODI 11726100 at NHTSA ↗

ODI 11763494

I am writing to formally follow up regarding complaint/case number 97989810 through Dodge and to request that this matter be elevated for a complete technical review concerning my 2021 Ram 2500 6.7L Cummins, VIN [XXX]. Time - Line PRIOR FACTORY-WARRANTY REPAIR The XXX factory-warranty repair is an important part of this vehicle's mechanical history. That repair involved the timing-cover/timing-gear-case area and front crankshaft seal. As part of that repair, the harmonic balancer/vibration damper was removed and reinstalled. Approximately 26,…

Look up ODI 11763494 at NHTSA ↗

1
ODI 11526286

Fire on sliding portion of read window. Short on connection point of wiring harness for defroster. Dealer verified and confirmed. All has been documented. Also has had PCM and other electrical components real places two times now, along with other electrical issues that are still ongoing since time of purchase back in March of 2021. John L. Sullivan of Yuba City refuses to do work or rectify this issue. Ryan Triebess, the service manager, has a personal attachment to online reviews and refuses work to any paying customer that voices their dissa…

Look up ODI 11526286 at NHTSA ↗

Power Train
13
ODI 11511259

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Look up ODI 11511259 at NHTSA ↗

ODI 11512818

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11512818 at NHTSA ↗

ODI 11516761

The contact owns a 2021 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Look up ODI 11516761 at NHTSA ↗

2
ODI 11708630

The lifters failed at 64,000 miles they where replaced under warranty. but now the lifters are making noise again with 71,000 miles since replaced. it’s a bad design that could be fixed permanently with the right parts! No warning lights just failure.

Look up ODI 11708630 at NHTSA ↗

ODI 11763494

I am writing to formally follow up regarding complaint/case number 97989810 through Dodge and to request that this matter be elevated for a complete technical review concerning my 2021 Ram 2500 6.7L Cummins, VIN [XXX]. Time - Line PRIOR FACTORY-WARRANTY REPAIR The XXX factory-warranty repair is an important part of this vehicle's mechanical history. That repair involved the timing-cover/timing-gear-case area and front crankshaft seal. As part of that repair, the harmonic balancer/vibration damper was removed and reinstalled. Approximately 26,…

Look up ODI 11763494 at NHTSA ↗

—0
1
ODI 11467743

traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.

Look up ODI 11467743 at NHTSA ↗

0
1
ODI 11763494

I am writing to formally follow up regarding complaint/case number 97989810 through Dodge and to request that this matter be elevated for a complete technical review concerning my 2021 Ram 2500 6.7L Cummins, VIN [XXX]. Time - Line PRIOR FACTORY-WARRANTY REPAIR The XXX factory-warranty repair is an important part of this vehicle's mechanical history. That repair involved the timing-cover/timing-gear-case area and front crankshaft seal. As part of that repair, the harmonic balancer/vibration damper was removed and reinstalled. Approximately 26,…

Look up ODI 11763494 at NHTSA ↗

2
ODI 11467743

traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.

Look up ODI 11467743 at NHTSA ↗

ODI 11703074

I am reporting a serious safety issue with my 2021 Ram 2500 (VIN: [XXX] ). The truck has experienced three separate transmission failures within a few months. Each time the transmission was replaced, the vehicle failed again shortly afterward. At one point, the dealership returned the truck to me without transmission fluid, causing additional internal damage and creating an extreme safety risk. I have also had steering issues since the truck was new, which continue today despite multiple service attempts. Shortly after purchase, the truck dev…

Look up ODI 11703074 at NHTSA ↗

Fuel/Propulsion System
3
ODI 11442452

Driving highway speed and truck shut off completely. Took to dealer, no issues found. 800 miles later driving highway speed truck shut off again. Took to dealer, no issues found so far. Complete loss of power, power steering, power brakes, etc. Display read, "Press brake and push button to start" while coasting in neutral both times.

Look up ODI 11442452 at NHTSA ↗

ODI 11527847

I was at a stop light. When I went to go, Truck Stalled for No reason and I lost All control. No steering, No brakes, and it would NOT start until I came to a full stop after almost getting side swiped by oncoming cars in opposite lane, of which I rolled into

Look up ODI 11527847 at NHTSA ↗

ODI 11580670

My 2021 Ram 2500 6.7 truck quit on me driving down the road. When I raised the hood I could smell burned wires and see smoke. Luckily, it was raining or I think my truck would have burned up. I noticed melted plastic and burned wires on the drivers side of the truck. This particular truck had an Electrical system recall and shows to have been completed. (Safety Recall 13A/NHTSA 23V-060) If this recall was completed, maybe something else needs to be checked out. The truck is currently at a dealership to be repaired, but I will still be scared of…

Look up ODI 11580670 at NHTSA ↗

6
ODI 11442452

Driving highway speed and truck shut off completely. Took to dealer, no issues found. 800 miles later driving highway speed truck shut off again. Took to dealer, no issues found so far. Complete loss of power, power steering, power brakes, etc. Display read, "Press brake and push button to start" while coasting in neutral both times.

Look up ODI 11442452 at NHTSA ↗

ODI 11527847

I was at a stop light. When I went to go, Truck Stalled for No reason and I lost All control. No steering, No brakes, and it would NOT start until I came to a full stop after almost getting side swiped by oncoming cars in opposite lane, of which I rolled into

Look up ODI 11527847 at NHTSA ↗

ODI 11552373

The flexible section of the exhaust coming from the engine that connects to the rigid sections of exhaust that contains the DPF components developed a hole in it. I reported that exhaust was smelled inside my cab and that sooty smoke could be seen coming up by my passenger side front window for almost a month. The Ram dealership told me the first two times I took it there that it was normal for regens to create smokey conditions. It was not til the third trip to the dealer, after being treated for bronchitis, GI problems, and extreme fatigue wi…

Look up ODI 11552373 at NHTSA ↗

0—00
2
ODI 11552373

The flexible section of the exhaust coming from the engine that connects to the rigid sections of exhaust that contains the DPF components developed a hole in it. I reported that exhaust was smelled inside my cab and that sooty smoke could be seen coming up by my passenger side front window for almost a month. The Ram dealership told me the first two times I took it there that it was normal for regens to create smokey conditions. It was not til the third trip to the dealer, after being treated for bronchitis, GI problems, and extreme fatigue wi…

Look up ODI 11552373 at NHTSA ↗

ODI 11726100

Vehicle caught fire while engine was running, vehicle idling. Vehicle is a total loss. Prior NHTSA complaints regarding these vehicles causing fire from electrical components under the hood. Unknown if fire was due to electrical or leaking fuel issues under the hood. Major safety risk to occupants, especially children in car seats. Fire became out of control and burned the interior of the vehicle to bare metal. There were no injuries in this incident. This report being submitted by Law Enforcement on owners behalf. Full report from Law Enfor…

Look up ODI 11726100 at NHTSA ↗

0
Service Brakes00
1
ODI 11467743

traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.

Look up ODI 11467743 at NHTSA ↗

0—00
1
ODI 11467743

traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.

Look up ODI 11467743 at NHTSA ↗

Structure:Body00000—
1
ODI 11437427

Electronic tailgate has unlatched itself and fallen open while driving 5 times now twice now resulting in damage and things falling out of rear of truck onto highway

Look up ODI 11437427 at NHTSA ↗

0
Unknown Or Other0
3
ODI 11552373

The flexible section of the exhaust coming from the engine that connects to the rigid sections of exhaust that contains the DPF components developed a hole in it. I reported that exhaust was smelled inside my cab and that sooty smoke could be seen coming up by my passenger side front window for almost a month. The Ram dealership told me the first two times I took it there that it was normal for regens to create smokey conditions. It was not til the third trip to the dealer, after being treated for bronchitis, GI problems, and extreme fatigue wi…

Look up ODI 11552373 at NHTSA ↗

ODI 11726100

Vehicle caught fire while engine was running, vehicle idling. Vehicle is a total loss. Prior NHTSA complaints regarding these vehicles causing fire from electrical components under the hood. Unknown if fire was due to electrical or leaking fuel issues under the hood. Major safety risk to occupants, especially children in car seats. Fire became out of control and burned the interior of the vehicle to bare metal. There were no injuries in this incident. This report being submitted by Law Enforcement on owners behalf. Full report from Law Enfor…

Look up ODI 11726100 at NHTSA ↗

ODI 11763494

I am writing to formally follow up regarding complaint/case number 97989810 through Dodge and to request that this matter be elevated for a complete technical review concerning my 2021 Ram 2500 6.7L Cummins, VIN [XXX]. Time - Line PRIOR FACTORY-WARRANTY REPAIR The XXX factory-warranty repair is an important part of this vehicle's mechanical history. That repair involved the timing-cover/timing-gear-case area and front crankshaft seal. As part of that repair, the harmonic balancer/vibration damper was removed and reinstalled. Approximately 26,…

Look up ODI 11763494 at NHTSA ↗

1
ODI 11763494

I am writing to formally follow up regarding complaint/case number 97989810 through Dodge and to request that this matter be elevated for a complete technical review concerning my 2021 Ram 2500 6.7L Cummins, VIN [XXX]. Time - Line PRIOR FACTORY-WARRANTY REPAIR The XXX factory-warranty repair is an important part of this vehicle's mechanical history. That repair involved the timing-cover/timing-gear-case area and front crankshaft seal. As part of that repair, the harmonic balancer/vibration damper was removed and reinstalled. Approximately 26,…

Look up ODI 11763494 at NHTSA ↗

2
ODI 11552373

The flexible section of the exhaust coming from the engine that connects to the rigid sections of exhaust that contains the DPF components developed a hole in it. I reported that exhaust was smelled inside my cab and that sooty smoke could be seen coming up by my passenger side front window for almost a month. The Ram dealership told me the first two times I took it there that it was normal for regens to create smokey conditions. It was not til the third trip to the dealer, after being treated for bronchitis, GI problems, and extreme fatigue wi…

Look up ODI 11552373 at NHTSA ↗

ODI 11726100

Vehicle caught fire while engine was running, vehicle idling. Vehicle is a total loss. Prior NHTSA complaints regarding these vehicles causing fire from electrical components under the hood. Unknown if fire was due to electrical or leaking fuel issues under the hood. Major safety risk to occupants, especially children in car seats. Fire became out of control and burned the interior of the vehicle to bare metal. There were no injuries in this incident. This report being submitted by Law Enforcement on owners behalf. Full report from Law Enfor…

Look up ODI 11726100 at NHTSA ↗

0
1
ODI 11437427

Electronic tailgate has unlatched itself and fallen open while driving 5 times now twice now resulting in damage and things falling out of rear of truck onto highway

Look up ODI 11437427 at NHTSA ↗

—0
Steering
2
ODI 11526286

Fire on sliding portion of read window. Short on connection point of wiring harness for defroster. Dealer verified and confirmed. All has been documented. Also has had PCM and other electrical components real places two times now, along with other electrical issues that are still ongoing since time of purchase back in March of 2021. John L. Sullivan of Yuba City refuses to do work or rectify this issue. Ryan Triebess, the service manager, has a personal attachment to online reviews and refuses work to any paying customer that voices their dissa…

Look up ODI 11526286 at NHTSA ↗

ODI 11731733

THE VEHICLE HAS UNEVEN RESPONSE WHEN TURNING OR DRIVING DOWN THE ROAD TURN SIGNALS DO NOT CANCEL PROPERLY AND IT HAS A PERSISTENT CLICKING SOUND COMING FROM THE STEERING COLUMN. MY SAFETY IS AT RISK AS THE STEERING ISNT CONSISTENT WHILE DRIVING. VEHICLE WAS INSPECTED BUT THEIR TECHNICIANS WERE UNABLE TO FIND ANY OF THE ONGOING PROBLEMS WITH THIS VEHICLE INCLUDING WORN SUSPENSION COMPONENTS.THIS PERSISTENT PROBLEM WITH THE STEERING AND CLICKING SOUND HAS BEEN ONGOING SINCE BEFORE I PURCHASED THE VEHICLE BACK IN DECEMBER WITH MULTIPLE CLUES AFTER…

Look up ODI 11731733 at NHTSA ↗

1
ODI 11526286

Fire on sliding portion of read window. Short on connection point of wiring harness for defroster. Dealer verified and confirmed. All has been documented. Also has had PCM and other electrical components real places two times now, along with other electrical issues that are still ongoing since time of purchase back in March of 2021. John L. Sullivan of Yuba City refuses to do work or rectify this issue. Ryan Triebess, the service manager, has a personal attachment to online reviews and refuses work to any paying customer that voices their dissa…

Look up ODI 11526286 at NHTSA ↗

2
ODI 11467743

traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.

Look up ODI 11467743 at NHTSA ↗

ODI 11703074

I am reporting a serious safety issue with my 2021 Ram 2500 (VIN: [XXX] ). The truck has experienced three separate transmission failures within a few months. Each time the transmission was replaced, the vehicle failed again shortly afterward. At one point, the dealership returned the truck to me without transmission fluid, causing additional internal damage and creating an extreme safety risk. I have also had steering issues since the truck was new, which continue today despite multiple service attempts. Shortly after purchase, the truck dev…

Look up ODI 11703074 at NHTSA ↗

0
1
ODI 11467743

traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.

Look up ODI 11467743 at NHTSA ↗

00—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

5 patterns with matching reports.

Warning lights and dashboard alerts

14 mentions · 13.0% of complaints

Median mileage: 48,000 mi (7 usable records).

ODI 11428902

I was driving my 2021 ram 2500 west at approximately 35mph when a oncoming vehicle a 2008 Dodge Nitro failed to navigate a curve in the road crossing center line of road hitting me head on at a estimated 50-6- mph. (Driver was ticket for to fast for conditions) It was a clear , dry day. The Ram trucks air bag and seatbelt restraint system did not deploy/lockup . There were no warning lights , messages, or symptoms making me aware of any problems. The vehicle was towed from the scene, incapable of moving on its own. Vehicle has only 2000mi. The…

Look up ODI 11428902 at NHTSA ↗

ODI 11467743

traveling at slow speeds the motor has abruptly died, loss of steering, acceleration, and brakes were a result. Message came up on dash to shift the truck to park. The parking bake automatically was applied when vehicle slowed to approximately 3 mph leaving the truck stranded in the middle of a intersection one time and once in the roadway. Shifting the truck to park and the truck started up as if nothing had happened. No codes no check engine light.

Look up ODI 11467743 at NHTSA ↗

ODI 11493974 · 60,000 mi

The contact owns a 2021 Ram 2500. The contact stated while driving 60 MPH, he heard an abnormal noise from the front passenger’s side of the vehicle. The contact stated the brake control warning light was illuminated. The contact was attempting to park on the side of the road but while depressing the brake pedal, the vehicle failed to stop as designed. The contact started downshifting and used the parking brake to stop the vehicle. The vehicle was not drivable. The contact towed the vehicle to his residence and had an independent mechanic inspe…

Look up ODI 11493974 at NHTSA ↗

Matching rule\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Brake response concerns

5 mentions · 4.6% of complaints

Median mileage: 45,000 mi (2 usable records).

ODI 11493974 · 60,000 mi

The contact owns a 2021 Ram 2500. The contact stated while driving 60 MPH, he heard an abnormal noise from the front passenger’s side of the vehicle. The contact stated the brake control warning light was illuminated. The contact was attempting to park on the side of the road but while depressing the brake pedal, the vehicle failed to stop as designed. The contact started downshifting and used the parking brake to stop the vehicle. The vehicle was not drivable. The contact towed the vehicle to his residence and had an independent mechanic inspe…

Look up ODI 11493974 at NHTSA ↗

ODI 11507667 · 30,000 mi

The contact owns a 2021 Ram 2500. The contact stated while driving approximately 30 MPH, the vehicle lost ABS functionality. The contact stated that while depressing the brake pedal, the vehicle failed to slow as needed, causing the vehicle to rear-end another vehicle. The contacted stated that the driver of the other vehicle sustained unknown injuries while the contact sustained neck and back injury. The contact stated that there was no police report filed. The vehicle was towed to an independent mechanic but was not diagnosed nor repaired. Th…

Look up ODI 11507667 at NHTSA ↗

ODI 11588347

While driving in stop & go traffic traveling at speeds less than 15mph, when I stepped on the brake pedal to slow / stop my RAM, the brake pedal failed to activate the brakes and the vehicle continue in a forward motion causing my RAM to collide with the vehicle traveling in front of me. After the collision, my RAM pushed the vehicle I hit into the center shoulder of the freeway. My RAM continued its forward motion (up an shallow grade) for another 1/4 mi. My constant stabbing and continual pressure failed to stop or slow my RAM. I eventual…

Look up ODI 11588347 at NHTSA ↗

Matching rule\b(brake fail\w*|brakes fail\w*|brake pedal|braking distance|unintended braking|phantom braking)\b

Stalling or loss of power

3 mentions · 2.8% of complaints

Median mileage: 50,000 mi (1 usable records).

ODI 11442452

Driving highway speed and truck shut off completely. Took to dealer, no issues found. 800 miles later driving highway speed truck shut off again. Took to dealer, no issues found so far. Complete loss of power, power steering, power brakes, etc. Display read, "Press brake and push button to start" while coasting in neutral both times.

Look up ODI 11442452 at NHTSA ↗

ODI 11500473 · 50,000 mi

The contact owns a 2021 Ram 2500. The contact stated while approaching a stop sign or stop light, the vehicle stalled. The vehicle had to be placed in park and restarted. While driving at an undetermined speed, the vehicle stalled. There were no warning lights illuminated. Additionally, the rim cover had detached from the wheel. The vehicle was taken to the local dealer however, the mechanic was unable to retrieve any fault codes. The vehicle was not repaired. The dealer was informed that the rim covers were not replaceable, and that the rim ne…

Look up ODI 11500473 at NHTSA ↗

ODI 11527847

I was at a stop light. When I went to go, Truck Stalled for No reason and I lost All control. No steering, No brakes, and it would NOT start until I came to a full stop after almost getting side swiped by oncoming cars in opposite lane, of which I rolled into

Look up ODI 11527847 at NHTSA ↗

Matching rule\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Steering assistance concerns

2 mentions · 1.9% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11442452

Driving highway speed and truck shut off completely. Took to dealer, no issues found. 800 miles later driving highway speed truck shut off again. Took to dealer, no issues found so far. Complete loss of power, power steering, power brakes, etc. Display read, "Press brake and push button to start" while coasting in neutral both times.

Look up ODI 11442452 at NHTSA ↗

ODI 11641149

The engine has had camshaft and lifter failure multiple times. The dealership has replaced the camshaft and lifters twice already , and now they have failed a 3rd time which has lead to metal in oil lubrication system. This has caused further damage to the engine crankshaft bearings, in my case the engine was still running with a tapping/knocking noise. However, this can result in engine locking up and causing vehicle to no longer operate. In the event of engine failure this heavy duty truck will have no power steering or power brakes, leading …

Look up ODI 11641149 at NHTSA ↗

Matching rule\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Battery drain and no-start mentions

1 mentions · 0.9% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11527847

I was at a stop light. When I went to go, Truck Stalled for No reason and I lost All control. No steering, No brakes, and it would NOT start until I came to a full stop after almost getting side swiped by oncoming cars in opposite lane, of which I rolled into

Look up ODI 11527847 at NHTSA ↗

Matching rule\b(parasitic drain|battery drain\w*|dead battery|won.t start|would not start|no.start)\b