Explore the records behind recurring owner reports.
Key facts
46 owner complaints analyzed
32 distinct recall campaigns
13,340 mi median reported failure mileage
Scope: 1994 to 2023 model years. Data updated: . 19 complaints include usable failure mileage. View data status.
Owner-reported patterns
Most common problems
Tires is the most frequently named component, appearing in 9 of 46 complaints (19.6%). A complaint can name multiple components.
Recurring terms in complaint narratives
Topic
Matching reports
Share of complaints
Braking behavior
6
13.0%
Steering behavior
5
10.9%
Transmission and shifting
3
6.5%
Engine operation
1
2.2%
Electrical and battery issues
1
2.2%
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
Tires leads the component reports. Braking behavior appears in 6 complaint narratives. Steering behavior appears in 5 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10400994 · 2011-05-16 (May 16, 2011)
TL*THE CONTACT OWNS A 1999 NEWMAR KOUNTRY STAR MOTOR HOME. THE CONTACT STATED HE WAS DRIVING WITH THE CRUISE CONTROL ON AND DOWN A HILL WHEN IT LOCKED IN PLACE AND THE CONTACT WAS UNABLE TO DISENGAGE IT. WHEN HE DEPRESSED THE BRAKES EXCESSIVELY IT CONTINUED TO STAY LOCKED. HE WAS ABLE TO STOP ON THE SIDE OF THE ROAD WHERE HE DISABLED THE CRUISE CONTROL CABLE. THE VEHICLE WAS DRIVEN HOME AND PARKED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,600. UPDATED 08/01/11*LJ THE CONSUMER ST…
RIGHT FRONT BRAKE CALIPER LOCKED UP ON WAY TO CAMPGROUND ON NARROW ROAD WITH OUT ROOM TO PULL OFF. TAPPED BRAKES SEVERAL TIMES WITH SMALL SUCCESS IN FREEING CALIPER. ABOUT 3 MILES FROM CAMPGROUND WE CONTINUED TO PARK UPON ARRIVAL BRAKE PEDAL WENT TO THE FLOOR AND OIL BLEW OUT OF WHEEL BEARING. CALLED WORKHORSE BUT RECEIVED NO HELP. FINALLY FOUND A MECHANIC TO DO ON SITE WORK COST $828. *TR
MY PREVIOUS COMPLAINT TO ODI # 10126325, I DID NOT KNOW THAT A NHTSA SAFETY RECALL # 03V-488 HAD BEEN ISSUED FOR MY MOTORHOME. I CONTACTED NEWMAR IN MAY, 2005 THAT I WAS CONCERNED ABOUT THE SAFETY OF MY MOTORHOME AS EXPLAINED IN PREVIOUS COMPLAINT. ALTHOUGH, I HAVE HAD MY MOTORHOME CHECKED REPEATEDLY, NO ONE EVER CHECKED TO DETERMINE IF THE RECALL HAD BEEN DONE. I HAVE NO STICKERS ON MY MOTORHOME THAT WOULD SHOW THAT THE WORK HAD BEEN DONE. BUT THE PAPERWORK FROM FREIGHTLINER SAYS THAT THE WORK HAD BEEN DONE. A MECHANIC IN DEL RIO TEXAS,…
AFTER FEELING AND LEAVING FLYJ THE STEERING LOCKED UP IN A SLIGHT TURN. AFTER SOME EFFORT I MANAGED TO UNLOCK AND MAINTAIN DIRECTION. I EXPERIENCED THE SAME THING A FEW MORE TIMES AS I WAS ONLY 10 MIN FROM HOME. AFTER I INVESTIGATED AND FOUND THE UPPER TAPERED BEARING IN THE 90DEGREE GEAR BOX HAD FAILED DUE TO LACK OF LUBRICATIN. UPON DISASSEMBLE I FOUND THERE HAD BEEN MOISTURE IN THE UPPER BEARING RACE CAUSING THE ROLLERS TO FAIL A SUSUQUENTLY THE CAGE CAUSING THE LOCKUP. I FOUND THE GEARBOX WAS FULL OF FLUID TO THE UPPER FILLER PLUG. HOWEVER …
TL*THE CONTACT OWNS A 2005 NEWMAR KOUNTRY STAR. AFTER STOPPING AND SHIFTING INTO PARK, THE VEHICLE BEGAN TO ROLL FORWARD. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. HE THEN HAD TO HAVE BLOCKS PLACED IN FRONT OF THE WHEELS TO SECURE THE VEHICLE WHEN HE GOT OUT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 39,000.
PRIMARY BATTERY CABLE GROUNDED INTO TURBO. NOT PROPERLY ANCHORED OR ROUTED. RUINED STARTER ,BATTERIES. CABLES WERE REROUTED BY A FREIGHTLINER SERVICE GARAGE ANCHORED STARTER CABLE REPLACED. I RECOMMENDED TO NEWMAR THAT A RECALL BE ISSUED AND ASKED TO BE REIMBURSED FOR MY DAMAGE. I WAS INFORMED THAT IT WAS THEIR OPINION THE CABLES WERE ADEQUATELY SECURED AND NO FURTHER ACTION WAS NECESSARY AND CLOSED THE ISSUE. WE LOST A PROPANE FACILITY IN LUBBOCK,TX TO FIRE LAST YEAR WHETHER THEY IDENTIFIED THE IGNITION SOURCE OR NOT I DON'T KNOW . I DO K…
Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.
Data completeness
46 unique complaints in this selection. Analysis snapshot: 2026-10-01.
41.3%Usable mileage19 / 46 records
95.7%Valid incident date44 / 46 records
100.0%Valid filing date46 / 46 records
95.7%Ordered incident and filing dates44 / 46 records
Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.
Problems by model year
Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.
Component complaint heatmap
Component
2020
2021
2022
2023
Tires
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
0Unavailable
No examples available for this selection.
Steering
00.0%
No examples available for this selection.
00.0%
No examples available for this selection.
3100.0%ODI 11471882
Four times since taking possession of this 2022 RV, a red warning was displayed on the screen saying “Park Brake Not Set”. This requires the operator to insure the brake is actually set, chock tires and act to prevent movement. This exposes the operator and those nearby to potential injury or death. In addition, the “Steering Effort Control Disabled” yellow warning appears with the previous warning. Freightliner and Newmar states that a red warning requires immediate corrective action. While this problem has not been confirmed by a dealer or …
The cable supplying 12V power to the RV generator (the house generator in the front of the coach) shorted out while driving causing failure of 12V chassis control systems and accessories including: Transmission control (i.e. could not shift gears) Instrument panel Turn signals Horn Rear view camera Engine brake control. The vehicle air brakes were operating and I was able to pull over to a safe location. While the vehicle engine could be restarted, none of the 12V accessories at the drivers station were functional particularly the gear shif…
The contact owns a 2022 Newmar Kountry Star RV. The contact stated that while driving at various speeds over a bump in the roadway, the comfort drive feature failed to operate as designed. Due to the failure, excessive effort was needed to steer the RV. The contact stated that after restarting the RV, the feature was reset and resumed normal operation. The vehicle was taken to a dealer where the feature was reprogrammed; however, the failure returned soon after service. The contact notified the dealer of the failure and was informed that the st…
The BrakeSync valve is located too close to the turbo charger. In hot weather and slow traffic or high engine load as when climbing long grades enough heat builds up to cause the high pressure hose from the air supply tank to the regulator valve to blow.
Four times since taking possession of this 2022 RV, a red warning was displayed on the screen saying “Park Brake Not Set”. This requires the operator to insure the brake is actually set, chock tires and act to prevent movement. This exposes the operator and those nearby to potential injury or death. In addition, the “Steering Effort Control Disabled” yellow warning appears with the previous warning. Freightliner and Newmar states that a red warning requires immediate corrective action. While this problem has not been confirmed by a dealer or …
CONSUMER'S MOTOR HOME TIRES WERE BEING RECALLED BY THE MANUFACTURER. HOWEVER, THEY WERE UNAVAILABLE. NEWMAR, THE MANUFACTURER, WAS NOT VERY MUCH HELPFUL, EXCEPT TO SAY THAT THEY WILL DO IT AS SOON AS POSSIBLE, WHICH WAS 6 MONTHS IN TO THE RECALL. *AK
BALL JOINTS ON THE SPARTAN CHASSIS SUPPLIED BY TUTHILL ARE DEFECTIVE. THESE COMPANIES ARE AWARE OF THIS. I HAVE APPROXIMATELY 30K MILES ON MY 2004 KOUNTRY STAR DIESEL MOTOR HOME AND ALL UPPER AND LOWER BALL JOINTS(RUBBER CUPS) ARE DEFECTIVE AND SPLITTING. I CONTACTED BOTH SPARTAN AND TUTHILL AND WAS TOLD, THERE ARE ONLY A "HAND" FULL OF COMPLAINTS ABOUT THIS ISSUE AND THAT I AM NO LONGER UNDER WARRANTY. DEFECTIVE BALL JOINTS ARE SAFETY ISSUE THAT THESE COMPANIES ARE FULLY AWARE OF THIS ISSUE AND HAVE ELECTED TO DISREGARD IT. THE DEFECTS ARE NO…
AFTER FEELING AND LEAVING FLYJ THE STEERING LOCKED UP IN A SLIGHT TURN. AFTER SOME EFFORT I MANAGED TO UNLOCK AND MAINTAIN DIRECTION. I EXPERIENCED THE SAME THING A FEW MORE TIMES AS I WAS ONLY 10 MIN FROM HOME. AFTER I INVESTIGATED AND FOUND THE UPPER TAPERED BEARING IN THE 90DEGREE GEAR BOX HAD FAILED DUE TO LACK OF LUBRICATIN. UPON DISASSEMBLE I FOUND THERE HAD BEEN MOISTURE IN THE UPPER BEARING RACE CAUSING THE ROLLERS TO FAIL A SUSUQUENTLY THE CAGE CAUSING THE LOCKUP. I FOUND THE GEARBOX WAS FULL OF FLUID TO THE UPPER FILLER PLUG. HOWEVER …
The contact owns a 2022 Newmar Kountry Star RV. The contact stated that while driving at various speeds over a bump in the roadway, the comfort drive feature failed to operate as designed. Due to the failure, excessive effort was needed to steer the RV. The contact stated that after restarting the RV, the feature was reset and resumed normal operation. The vehicle was taken to a dealer where the feature was reprogrammed; however, the failure returned soon after service. The contact notified the dealer of the failure and was informed that the st…
RECREATIONAL VEHICLE'S REAR SEATS ARE NOT PROPERLY ATTACHED TO THE CHASSIS. CONSUMER IS CONCERNED THAT IN AN EVENT OF A COLLISION OR ROLL OVER THE SEATS WOULD NOT STAY IN POSITION. *AK
The contact owns a 2007 Newmar Kountry Star. The contact stated that three of the four mounting bolts on the satellite dish were fractured. The contact decided to remove the satellite dish to prevent a potential failure. The contact initially notified the vehicle manufacturer of the failure and referred him to the maker of the satellite dish. The satellite dish manufacturer stated that the installation of the satellite was the responsibility of the vehicle manufacturer. Neither of the manufacturers had taken responsibility for the failure. The …
ADD TO NHTSA 10036804. WHILE TRAVELING AT ABOUT 65 MPH, ON I-495 NEAR LITTLETON MA, AFTER THE INCIDENT IN BANGOR. THE PASSENGER SIDE REAR INSIDE DUAL TIRE ALSO BLEW A SIDEWALL. THERE WAS NO CONTROL LOSS AND WE WENT ABOUT A MILE GETTING OFF THE FREEWAY AND PARKED IN A PARKING LOT BEHIND LITTLETON LUMBER.
WE HAVE HAD 2 BLOW OUTS IN LAST 2 TRIPS WITH OUR MICHELIN XRV 255/80 22.5. ONE DRIVER SIDE FRONT AND THE SECOND TRIP DRIVER SIDE INSIDE REAR. RECALL ON FRONT TIRES ONLY? NEWMAR HAS MADE A MISTAKE AND NEEDS TO RECALL ALL TIRES FOR OUR MOTORHOME. WE HAVE ONLY 15,000.00 MILES ON OUR KOUNTRY STAR. CHECK TIRE PRESSURE REGULARLY. DEFINITE SAFETY ISSUE. NEWMAR REFUSES TO TAKE ACTION OR HELP WITH MICHELIN ISSUE. RECALL ONLY FOR FRONT TIRES WE ARE TOLD. *AK
The contact owns a 2022 Newmar Kountry Star RV. The contact stated that while driving at various speeds over a bump in the roadway, the comfort drive feature failed to operate as designed. Due to the failure, excessive effort was needed to steer the RV. The contact stated that after restarting the RV, the feature was reset and resumed normal operation. The vehicle was taken to a dealer where the feature was reprogrammed; however, the failure returned soon after service. The contact notified the dealer of the failure and was informed that the st…
CALIPERS ON FRONT AND REAR WHEELS HAVE LOCKED UP AFTER SITTING OVER WINTER. BRAKES OVER HEATED WHEN VEHICLE WAS DRIVEN SHORT DISTANCE IN CITY. WILL NEED SERVICE AT MY LOCATION AS I WILL NOT BE ABLE TO TAKE THE VEHICLE TO A SERVICE CENTER
FRONT WINDSHIELD WIPERS WORKED INTERMITTENTLY OR DID NOT OPERATE. VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS, WHO REPLACED THE WIPER MOTOR, AND THE PROBLEM RECURRED. *AK
WINDSHIELD WIPERS ON 2005 NEWMAR MOTOR COACH HAVE NOT OPERATED SINCE PURCHASED NEW. BEEN TO AUTHORIZED REPAIR FACILITY SEVERAL TIMES WITHOUT A PERMANENT FIX. DEALER REPLACED THE MOTOR LAST FALL THAT SEEMED TO FIX THE PROBLEM AT THAT TIME. HOWEVER, WHEN I NEEDED THEM IN A RAIN STORM RECENTLY THEY WOULD NOT WORK AND STILL DO NOT WORK. THIS IS A PERSISTENT PROBLEM THAT NEWMAR CAN'T FIX. I HAVE A VIRGINIA SAFETY INSPECTION DUE SOON AND IT WILL NOT PASS. *JB
Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.
Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.
Monthly counts, recall campaigns and complaint examples
Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.
This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.
No complete months meet the spike thresholds for this selection.
Equal-age model-year comparison
Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.
2022: 3 complaints · 2023: 0 complaints
Equal observation windows
Model year
Through age 0
Through age 1
Through age 2
2022
3
3
3
2023
0
0
0
Date coverage across each selected cohort
Date basis for all complaints in selected model years
Year
Incident dates used
Filing date fallbacks
Excluded dates
2022
3
0
0
2023
0
0
0
Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.
Components reported together
Each cell counts unique complaints naming both components. Open a nonzero cell for examples.
Component co-occurrence matrix
Component
Tires
Steering
Equipment:Recreational Vehicle/Trailer
Equipment
Tires:Sidewall
Electrical System
Service Brakes
Visibility:Windshield Wiper/Washer:Motor
Tires
—
0
0
0
0
0
0
0
Steering
0
—
0
0
0
1ODI 11535703 · 13,000 mi
The contact owns a 2022 Newmar Kountry Star RV. The contact stated that while driving at various speeds over a bump in the roadway, the comfort drive feature failed to operate as designed. Due to the failure, excessive effort was needed to steer the RV. The contact stated that after restarting the RV, the feature was reset and resumed normal operation. The vehicle was taken to a dealer where the feature was reprogrammed; however, the failure returned soon after service. The contact notified the dealer of the failure and was informed that the st…
Four times since taking possession of this 2022 RV, a red warning was displayed on the screen saying “Park Brake Not Set”. This requires the operator to insure the brake is actually set, chock tires and act to prevent movement. This exposes the operator and those nearby to potential injury or death. In addition, the “Steering Effort Control Disabled” yellow warning appears with the previous warning. Freightliner and Newmar states that a red warning requires immediate corrective action. While this problem has not been confirmed by a dealer or …
TL*THE CONTACT OWNS A 2003 NEW BAR COUNTRY COACH. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NDR1062, WHICH IS INCLUDED IN A RECALL. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2008 AND A CRACK IN THE BOILER TUBE WAS REPAIRED. IN JANUARY OF 2009, THE REFRIGERATOR FAILED AGAIN. THE CONTACT PURCHASED NEW PARTS FOR THE REAR OF THE UNIT IN ORDER TO REPAIR IT HIMSELF. HE RECEIVED ANOTHER RECALL NOTICE ON JANUARY 27, 2009 AND CALLED DOMETIC REGARDING REIMBURSEMENT. HE WAS INFORMED THAT AFTER APRIL OF 2008, NO REIMBURSEMENT WOULD BE PRO…
TL*THE CONTACT OWNS A 2003 NEW BAR COUNTRY COACH. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NDR1062, WHICH IS INCLUDED IN A RECALL. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2008 AND A CRACK IN THE BOILER TUBE WAS REPAIRED. IN JANUARY OF 2009, THE REFRIGERATOR FAILED AGAIN. THE CONTACT PURCHASED NEW PARTS FOR THE REAR OF THE UNIT IN ORDER TO REPAIR IT HIMSELF. HE RECEIVED ANOTHER RECALL NOTICE ON JANUARY 27, 2009 AND CALLED DOMETIC REGARDING REIMBURSEMENT. HE WAS INFORMED THAT AFTER APRIL OF 2008, NO REIMBURSEMENT WOULD BE PRO…
The contact owns a 2022 Newmar Kountry Star RV. The contact stated that while driving at various speeds over a bump in the roadway, the comfort drive feature failed to operate as designed. Due to the failure, excessive effort was needed to steer the RV. The contact stated that after restarting the RV, the feature was reset and resumed normal operation. The vehicle was taken to a dealer where the feature was reprogrammed; however, the failure returned soon after service. The contact notified the dealer of the failure and was informed that the st…
Four times since taking possession of this 2022 RV, a red warning was displayed on the screen saying “Park Brake Not Set”. This requires the operator to insure the brake is actually set, chock tires and act to prevent movement. This exposes the operator and those nearby to potential injury or death. In addition, the “Steering Effort Control Disabled” yellow warning appears with the previous warning. Freightliner and Newmar states that a red warning requires immediate corrective action. While this problem has not been confirmed by a dealer or …
Co-reporting does not establish that one component caused another concern.
Recurring narrative patterns
Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.
4 patterns with matching reports.
Brake response concerns
2 mentions · 4.3% of complaints
Median mileage: 25,264 mi (2 usable records).
ODI 10235870 · 11,528 mi
RIGHT FRONT BRAKE CALIPER LOCKED UP ON WAY TO CAMPGROUND ON NARROW ROAD WITH OUT ROOM TO PULL OFF. TAPPED BRAKES SEVERAL TIMES WITH SMALL SUCCESS IN FREEING CALIPER. ABOUT 3 MILES FROM CAMPGROUND WE CONTINUED TO PARK UPON ARRIVAL BRAKE PEDAL WENT TO THE FLOOR AND OIL BLEW OUT OF WHEEL BEARING. CALLED WORKHORSE BUT RECEIVED NO HELP. FINALLY FOUND A MECHANIC TO DO ON SITE WORK COST $828. *TR
TL*THE CONTACT OWNS A 2005 NEWMAR KOUNTRY STAR. AFTER STOPPING AND SHIFTING INTO PARK, THE VEHICLE BEGAN TO ROLL FORWARD. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. HE THEN HAD TO HAVE BLOCKS PLACED IN FRONT OF THE WHEELS TO SECURE THE VEHICLE WHEN HE GOT OUT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 39,000.
AFTER FEELING AND LEAVING FLYJ THE STEERING LOCKED UP IN A SLIGHT TURN. AFTER SOME EFFORT I MANAGED TO UNLOCK AND MAINTAIN DIRECTION. I EXPERIENCED THE SAME THING A FEW MORE TIMES AS I WAS ONLY 10 MIN FROM HOME. AFTER I INVESTIGATED AND FOUND THE UPPER TAPERED BEARING IN THE 90DEGREE GEAR BOX HAD FAILED DUE TO LACK OF LUBRICATIN. UPON DISASSEMBLE I FOUND THERE HAD BEEN MOISTURE IN THE UPPER BEARING RACE CAUSING THE ROLLERS TO FAIL A SUSUQUENTLY THE CAGE CAUSING THE LOCKUP. I FOUND THE GEARBOX WAS FULL OF FLUID TO THE UPPER FILLER PLUG. HOWEVER …
The Comfort Drive system on the Kountry Star has failed 12 times in the first year (7500 miles). Eleven of the faults have been while driving and once while sitting still. Vehicle was checked by Freightliner shop who in turn spoke to Newmar. Newmar advice was the system was functioning properly! On a 1200 mile trip earlier this month the system failed 3 separate times. When faults are thrown, an error is displayed on dash staring, “Steering Effort CTRL Disabled”. Suddenly it appears to NOT have power steering. Under a stand an occasional fault…
TL*THE CONTACT OWNS A 1999 NEWMAR KOUNTRY STAR MOTOR HOME. THE CONTACT STATED HE WAS DRIVING WITH THE CRUISE CONTROL ON AND DOWN A HILL WHEN IT LOCKED IN PLACE AND THE CONTACT WAS UNABLE TO DISENGAGE IT. WHEN HE DEPRESSED THE BRAKES EXCESSIVELY IT CONTINUED TO STAY LOCKED. HE WAS ABLE TO STOP ON THE SIDE OF THE ROAD WHERE HE DISABLED THE CRUISE CONTROL CABLE. THE VEHICLE WAS DRIVEN HOME AND PARKED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,600. UPDATED 08/01/11*LJ THE CONSUMER ST…